Customer Success Manager

• Jan 2021 - Present

Clinical Experience - Maternal Newborn

• Sep 2023 - Oct 2023

Clinical Experience - Pediatrics

• Sep 2023 - Sep 2023

Clinical Experience - Medical Surgical II

• May 2023 - Jul 2023

Gained clinical experience primarily in Emergency Room (ER) and Intensive Care (ICU) units. Practiced multiple IV insertions and IV medication administration.

Clinical Experience - Medical Surgical I

• Feb 2023 - Apr 2023

Gained clinical practice and experience primarily in Intensive Care (ICU) and Medical Surgical units.

Clinical Experience - Psychiatric

• Jan 2023 - Feb 2023

Clinical Experience - Gerontology

• Oct 2022 - Nov 2022

Process Specialist

• Nov 2020 - Apr 2021

Responsible for the review, analysis, and eligibility decision of applicants for the AZ Covid Rental Assistance Program through the review of system data and applicant documents. Promoted to Quality Control Specialist to access and review Processor’s work and provide areas of improvement for potential system changes and workflow efficiencies. Responsible for the review, analysis, and eligibility decision of applicants for the AZ Covid Rental Assistance Program through the review of system data and applicant documents. Promoted to Quality Control Specialist to access and review Processor’s work and provide areas of improvement for potential system changes and workflow efficiencies.

Cocktail Server

• Nov 2019 - Dec 2020

Experienced server at the most popular and busiest Lucille’s BBQ restaurant for over a year. Responsible for serving customers with up to 6 full table sections applying customer service skills and seven steps of service that entails a spiel, suggesting specific bar drinks, appetizers, and entrees, as well as hot towel, biscuit, and dessert service. Use of organizational and time management skills to keep up with side-work throughout and after a shift that includes stocking ice and plates,… Show more Experienced server at the most popular and busiest Lucille’s BBQ restaurant for over a year. Responsible for serving customers with up to 6 full table sections applying customer service skills and seven steps of service that entails a spiel, suggesting specific bar drinks, appetizers, and entrees, as well as hot towel, biscuit, and dessert service. Use of organizational and time management skills to keep up with side-work throughout and after a shift that includes stocking ice and plates, brewing iced tea and coffee, and assis)ng other servers’ food and drink orders while still servicing my own section. As a result of my success, oversee other checker stations that involve review and assisting three servers to ensure completion of side-work and post-shift side-work. Show less Experienced server at the most popular and busiest Lucille’s BBQ restaurant for over a year. Responsible for serving customers with up to 6 full table sections applying customer service skills and seven steps of service that entails a spiel, suggesting specific bar drinks, appetizers, and entrees, as well as hot towel, biscuit, and dessert service. Use of organizational and time management skills to keep up with side-work throughout and after a shift that includes stocking ice and plates,… Show more Experienced server at the most popular and busiest Lucille’s BBQ restaurant for over a year. Responsible for serving customers with up to 6 full table sections applying customer service skills and seven steps of service that entails a spiel, suggesting specific bar drinks, appetizers, and entrees, as well as hot towel, biscuit, and dessert service. Use of organizational and time management skills to keep up with side-work throughout and after a shift that includes stocking ice and plates, brewing iced tea and coffee, and assis)ng other servers’ food and drink orders while still servicing my own section. As a result of my success, oversee other checker stations that involve review and assisting three servers to ensure completion of side-work and post-shift side-work. Show less

Dancer

• Jun 2019 - Sep 2019

Dancer at 66er baseball games and outside events. Attended practices, performed at games and events, and learned new choreography on a weekly basis. Required to be disciplined and dedicated and to work closely with the team in collaborating on routine changes and improvements Dancer at 66er baseball games and outside events. Attended practices, performed at games and events, and learned new choreography on a weekly basis. Required to be disciplined and dedicated and to work closely with the team in collaborating on routine changes and improvements

Cocktail Server

• Oct 2018 - Jun 2019

Worked in a fast-paced mulitasked environment. Worked with a full bar and has alcohol knowledge. Successful at managing/serving large parties up to 45 people. Worked in a fast-paced mulitasked environment. Worked with a full bar and has alcohol knowledge. Successful at managing/serving large parties up to 45 people.

Waitress

• Jan 2017 - Dec 2018

Started as a cashier and promoted to server with 3 months, working late night shift in a fast-paced environment requiring the use of my organization and multitasking skills. Successful at working on a one-person floor serving up to 12 tables or more, cashing customers out, taking phone orders, and made sure the restaurant was clean and prepped for the next day. Started as a cashier and promoted to server with 3 months, working late night shift in a fast-paced environment requiring the use of my organization and multitasking skills. Successful at working on a one-person floor serving up to 12 tables or more, cashing customers out, taking phone orders, and made sure the restaurant was clean and prepped for the next day.