Gita Khairunisa
Customer Engagement Officer at JavaMifi- Claim this Profile
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Bio
Experience
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JavaMifi
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Technology, Information and Internet
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1 - 100 Employee
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Customer Engagement Officer
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Feb 2023 - Present
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Fast Retailing
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Japan
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Retail
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700 & Above Employee
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Retail Supervisor
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Oct 2019 - Feb 2023
• Capable of handling basic store operation and how to process and handle product management as well.• Capable to make a Daily work schedule, a Daily planning sheet for all staff on WPS system and convert to excel program.• Doing packing and picking up E-commerce products. Make sure the good product and proper to send it.• Doing to weekly and monthly stock opname to calculate incoming and outgoing products.• How to make the display layout for new products, and product promotion.• How to handle customer complaint and request well and provide appropriate solution to customers.• Responsible for delivery product and receipt product from other store to availability of product stock.• Responsible as a Cashier Manager for exchange products, refund, and petty cash control.• Sales analyst both in terms of products and numbers. Especially analysis for the best selling and worst products. Show less
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Sales Team Lead
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Jan 2019 - Sep 2019
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Store Operations Staff
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Jul 2018 - Dec 2018
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PT. Siprama Cakrawala
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Indonesia
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Outsourcing and Offshoring Consulting
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1 - 100 Employee
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Store Staff UNIQLO
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Oct 2017 - Jun 2018
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PT. Sumber Alfaria Trijaya, Tbk
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Indonesia
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Retail
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700 & Above Employee
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Retail Cashier
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Aug 2016 - Jun 2017
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Education
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Universitas Terbuka
Bachelor's degree, Business Administration and Management, General -
SMK NEGERI 20 JAKARTA
Office Administration