Experience

CHIC Punta Cana

• Germany
• Hospitality
• 1 - 100 Employee

• E-concierge

  • Dec 2014 - Dec 2022

  Uvero alto Sales Manager / Events Coordinator • Determined what type of event is needed and how it should be designed. • Coordinated with vendors such as caterers, florists, or musicians to ensure all aspects of the event are handled professionally. • Considered factors such as time of day and season when planning events to ensure they are appropriate for the time of year and will be well attended by guests who are interested in the event topic. • Coordinated with venue managers to ensure that… Show more Sales Manager / Events Coordinator • Determined what type of event is needed and how it should be designed. • Coordinated with vendors such as caterers, florists, or musicians to ensure all aspects of the event are handled professionally. • Considered factors such as time of day and season when planning events to ensure they are appropriate for the time of year and will be well attended by guests who are interested in the event topic. • Coordinated with venue managers to ensure that all facilities are available for use during the event such as restrooms, chairs, tables, catering equipment, and other supplies. • Planned the event schedule and make sure all activities are completed on time. • Coordinated with security staff to ensure that guests always feel safe during the event. • Managed the budget for an event to ensure it remains within the set limits. • Scheduled and managed staff to ensure they have adequate time to prepare for the event. Show less



Hard Rock Hotel & Casino Punta Cana

• Dominican Republic
• Hospitality
• 700 & Above Employee

• Front Desk and Conference Concierge

  • Dec 2010 - Jul 2014

  Macao, Punta Cana Front Desk Hotel Job description: Welcome guests, check them in, distribute room keys and explain the hotel’s amenities Take payment from customers Respond to guests’ issues and complaints in a friendly, timely manner Explain local amenities and attractions to guests Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs Assist customers with the planning of special events such as weddings and business… Show more Front Desk Hotel Job description: Welcome guests, check them in, distribute room keys and explain the hotel’s amenities Take payment from customers Respond to guests’ issues and complaints in a friendly, timely manner Explain local amenities and attractions to guests Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs Assist customers with the planning of special events such as weddings and business conferences Arrange specialized services for VIP customers Check Out Conference Concierge job description: Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance. Show less