Experience

A+ Federal Credit Union

• United States
• Financial Services
• 200 - 300 Employee

• Lending Help Desk Specialist

  • Nov 2022 - Present

  Primarily accountable for the ongoing maintenance of loan origination systems in consumer, business, and mortgage lending, while also administering internal and third-party lending systems, which comprise credit bureaus, indirect dealer interfaces, and the onboarding and offboarding of staff.

• Loan Processor

  • Jan 2022 - Nov 2022

  Provide support to members by clarifying loan determinations, collecting necessary paperwork for finalization, handling title-related tasks, maintaining regular communication with members, and offering assistance throughout the entirety of the closing procedure.



1st Community Federal Credit Union

• United States
• Banking
• 1 - 100 Employee

• Member Services Representative

  • Jun 2017 - Jan 2022

  Delivered excellent customer service by warmly welcoming members, facilitating account openings, handling loan processing, promoting additional credit union products and services, and promptly addressing member inquiries and concerns, all with the objective of becoming the member's primary financial institution.



ELDORADO, CITY OF

• United States
• Government Administration

• Intern

  • Aug 2016 - May 2017

  Eldorado, Tx



Schleicher County Courthouse

• Summer Intern

  • Jun 2015 - Jul 2016

  Assisting Justice of the Peace Clerk: Collaborating in ticketing and warrant management, ensuring precision in record-keeping and facilitating streamlined legal document processing. Supporting County Clerk: Playing a crucial role in updating and maintaining records, enhancing the accessibility and organization of vital county documentation. Aiding County Treasurer: Working closely with the County Treasurer on various administrative tasks, including paperwork management and facilitating… Show more Assisting Justice of the Peace Clerk: Collaborating in ticketing and warrant management, ensuring precision in record-keeping and facilitating streamlined legal document processing. Supporting County Clerk: Playing a crucial role in updating and maintaining records, enhancing the accessibility and organization of vital county documentation. Aiding County Treasurer: Working closely with the County Treasurer on various administrative tasks, including paperwork management and facilitating prompt bank transactions. Assisting County Judge & Attorney: Providing invaluable support to the County Judge and Attorney by performing miscellaneous duties, contributing to the seamless operation of legal and administrative matters. Collaborating with County Ag Office: Working closely with the County Agriculture Office to create and disseminate monthly newsletters, while also contributing to efficient inventory management to support the county's agricultural initiatives. Show less