Giselle Munoz

Massachusetts State Trooper at Massachusetts State Police
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Boston

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Experience

    • United States
    • Law Enforcement
    • 400 - 500 Employee
    • Massachusetts State Trooper
      • Oct 2022 - Present

    • Law Enforcement
    • 1 - 100 Employee
    • Police Officer
      • Jul 2019 - Nov 2022

    • Police Officer
      • Apr 2019 - Jun 2019

    • Law Enforcement
    • 1 - 100 Employee
    • Dispatcher
      • Jul 2016 - Apr 2019

    • Administrative Assistant/Customer Care Administrative Coordinator
      • Jul 2015 - Jul 2016

      • Hired to provide temporary administrative support the Vice President through managing his Outlook calendar, scheduling meetings and conferences, and providing event support • Oversee all aspects of general office coordination • Prepare agendas and made arrangements for meetings • Assist in planning, coordinating and running special events. • Answer phone inquiries and providing support and direction to customers • Interact with clients, vendors and visitors • Verify insurance benefits • Process new referrals from doctor’s offices and insurance • Request and collect updated documentation • Maintain compliance to HIPAA and other regulating bodies as required • Responsible for maintaining satisfactory call and order counts as defined by management • Maintain confidentiality in all aspects of company and staff information Show less

    • United States
    • Education Management
    • 100 - 200 Employee
    • Pre-School Teacher
      • Jan 2014 - Jul 2015

      As a Preschool Teacher I am responsible for planning and implementing a program to teach young children. I must ensure the development and safety of these children in accordance with relevant federal, territorial and municipal legislation and policies. As a Preschool Teacher I am responsible for planning and implementing a program to teach young children. I must ensure the development and safety of these children in accordance with relevant federal, territorial and municipal legislation and policies.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
      • Jan 2011 - Jun 2015

      I was responsible for managing a retail staff within a business. Coordinated the shipping of goods, sets up displays, and assisted customers and staff during business hours. I also evaluated on-the-job performance.Identified current and future trends that appeal to consumers. Ensured merchandise was clean and ready to be displayed. Approved contracts with vendors. Maintained inventory and ensured items were in stock. Kept up with fluctuating supply and demand. Analyzed operating and financial statements for profitability ratios. Show less

      • Jan 2011 - Jun 2015

      I was the evening supervisor at Lawrence General Hospital. I resolved customer complaints regarding food service. I was also able to train employees in food preparation, and in service, sanitation, and safety procedures. Some of my other duties included observing and evaluating employees and work procedures to ensure quality standards and service, and completing disciplinary write-ups. I assigned duties, responsibilities, and work stations to employees in accordance with work requirements, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time off sheets. I also performed financial activities such as cash handling and deposit preparation.; I was responsible for answering calls from patients, and taking food orders. Making sure each patient was following a specific diet. I made courtesy phone calls to patient regarding the food service provided. I was also in charge of speaking with the doctors and nurses regarding their food orders for the patients. Show less

      • Feb 2008 - Jun 2011

      Served as an advisor and representative for the Commanding General in matters regarding the eligibility of personnel to access classified information and to be assigned to sensitive duties. Researched and updated all required materials needed to be able to pass monthly inspections. Performed initial assessments to determine Marine's eligibility to obtain secret clearance. Reviewed and revised all applications submitted to the Department of the Navy for clearance approval.

Education

  • University of Massachusetts Lowell
    Bachelor of Applied Science (B.A.Sc.), Psychology
    2014 - 2018
  • Northern Essex Community College
    Associates, Liberal Arts
    2012 - 2014
  • Lawrence High School
    high school diploma, Business Management; Marketing, Accounting, and Economics
    2006 - 2010

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