Giselle Mendoza

Food Server at ThinkFoodGroup
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Contact Information
us****@****om
(386) 825-5501
Location
New York, New York, United States, US

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Experience

    • United States
    • Restaurants
    • 100 - 200 Employee
    • Food Server
      • Aug 2021 - Present

      • Orient guests to make great tapas and Spanish wines choices • Help management to close out tips at the end of each shift • Maintain diplomacy and high standard customer services in a fast-paced environment. • Amazing Customer Service skills and a great listener. • Orient guests to make great tapas and Spanish wines choices • Help management to close out tips at the end of each shift • Maintain diplomacy and high standard customer services in a fast-paced environment. • Amazing Customer Service skills and a great listener.

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Food Server
      • Mar 2018 - Jul 2021

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Billing Specialist Intern
      • Jun 2019 - Mar 2020

      • Verified proper billing and coding procedures to increase the amount of Medicaid and Medicare claims per month. • Investigating and resolving issues to maintain billing accuracy. • Established, enforced and optimized billing policies and procedures to maximize revenue, streamline operations and minimize aging balances. • Loaded billing data into systems through Excel data import, scanning or manual keying, to verify complete and accurate client invoices from vendors. • Charged expenses to accounts and cost centers by analyzing invoice and expense reports. Show less

    • United States
    • Medical Practices
    • Physical Therapist Assistant Intern
      • Jun 2016 - Jun 2017

      • Ambulated patients with appropriate techniques for mobility support, including wheelchairs and standing assistance. • Improved operations by working with team members and customers to find workable solutions. • Answered patient questions promptly through email, phone and in person. • Ambulated patients with appropriate techniques for mobility support, including wheelchairs and standing assistance. • Improved operations by working with team members and customers to find workable solutions. • Answered patient questions promptly through email, phone and in person.

  • Centro Medico
    • Houston, Texas, United States
    • Assistant Manager
      • Jan 2011 - Aug 2013

      • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency. • Increased patient satisfaction 40% by creating and implementing procedures that reduced time to resolve patients inquires by 50% • Produced monthly sales and performance reports, supporting operational planning and strategic decision making. • Monitored, analyzed patient appointment schedules and patient care operations to identify problems of the patient's flow • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency. • Increased patient satisfaction 40% by creating and implementing procedures that reduced time to resolve patients inquires by 50% • Produced monthly sales and performance reports, supporting operational planning and strategic decision making. • Monitored, analyzed patient appointment schedules and patient care operations to identify problems of the patient's flow

Education

  • City University of New York-Herbert H. Lehman College
    Bachelor of Applied Science - BASc, Health Services Administration
    2017 - 2020

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