Administrator

• Nov 2021 - Present

Receptionist/Administrator

• Jul 2021 - Sep 2021

Taking bookings/referrals via phone and email and using web-based portal (Healthcode)/paper diaries to make appointments. Ensuring rooms are kept clean for clients. Ensuring next day’s notes are available for psychologists. Filing. Archiving and shredding documents. Taking bookings/referrals via phone and email and using web-based portal (Healthcode)/paper diaries to make appointments. Ensuring rooms are kept clean for clients. Ensuring next day’s notes are available for psychologists. Filing. Archiving and shredding documents.

Patient Administrator

• Sep 2020 - Jan 2021

Administrator

• Sep 2018 - Jul 2020

Administrator/Receptionist

• Dec 2017 - Aug 2018

Office Manager

• Sep 2016 - Nov 2017

Secretary/PA/Administrator

• Jun 2005 - Sep 2016

Handling of all incoming calls, correspondence, emails and enquiries. Shorthand, audio (tape and digital dictation) and copy typing of letters, memos, reports, pre-qualification documents, fee bids, tender documents (including works schedules), invoices and presentation documents. Updating Client based websites and Client Health & Safety files/O&M manuals. Conference/event/meeting organisation, including accommodation and catering as required. Minute taking. Diary management, travel arrangements. Setting up and updating databases. Updating office Q.A and Health & Safety Policy documentation. Supervision of work experience personnel. Producing and issuing marketing literature. Document scanning, stationery ordering, filing and document archiving. Petty cash.

Senior Administrator

• Aug 1999 - Jun 2005

Handling of all incoming calls, correspondence and enquiries. Shorthand, audio and copy typing of letters, memos, monthly reports, estimates, pre-qualification documents, schedules, Planned Preventative Maintenance sheets and programmes Diary management/travel arrangements. Conference/event organisation, including accommodation and catering. Updating of Q.A. and Health & Safety Policy documentation. Daily liaison with all departments and branches of the company. Customer communication and problem solving. Issuing sales/marketing literature to customers. Liaising with advertising agencies and newspapers regarding recruitment ads. Updating of website. Stationery ordering and filing. Petty Cash and Expenses control.

Secretary

• Feb 1992 - Aug 1999

Handling of all incoming calls, correspondence and enquiries. Shorthand, audio & copy typing of letters, memos, monthly reports, estimates, presentation documents and schedules etc. Client Health & Safety files and O&M manuals. Diary management, travel arrangements, including accommodation. Daily liaison with all departments and branches of the company. Customer communication and problem solving. Issuing sales/marketing literature to customers. Liaising with advertising agencies and newspapers regarding recruitment ads and all HR administration. Stationery ordering and filing.

Audio Typist

• 1979 - 1984