Giselle Honorato

Support Services Coordinator at Santa Buckley Energy, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • Portuguese Native or bilingual proficiency
  • English Native or bilingual proficiency
  • Spanish Professional working proficiency

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Bio

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Credentials

  • Marketing: Customer Segmentation
    LinkedIn
    Nov, 2022
    - Nov, 2024
  • Consumer Behavior Trends: Meet the Postmodern Consumer
    LinkedIn
    Oct, 2022
    - Nov, 2024
  • Consumer Behavior: Using Neuroscience to Improve Your Marketing
    LinkedIn
    Oct, 2022
    - Nov, 2024
  • Marketing Foundations: Consumer Behavior
    LinkedIn
    Oct, 2022
    - Nov, 2024

Experience

  • Santa Buckley Energy, Inc.
    • United States
    • Oil and Gas
    • 1 - 100 Employee
    • Support Services Coordinator
      • May 2021 - Present

      • Establish and maintain strong client relationships through excellent customer service and courteous,professional communication.• Analyze and review transactions for 23 accounts, identifying errors and inconsistencies and ensuringaccuracy before billing.• Communicate directly with clients to answer all inquiries and provide accurate, detailed information toensure high customer satisfaction.• Participate in the development and implementation of office policies and procedures to enhanceproductivity and efficiency.• Direct and organize the distribution of invoices to effectively obtain payment promptly.• Control Fleet Station Billing tasks and activities using detailed Excel spreadsheets.• Analyze billing practices and develop strategies to improve efficiency, accuracy, and profitability.

    • Administrative Assistant
      • Jan 2019 - May 2021

      • Communicated directly with vendors and other service personnel to place and manage orders, providing clear instructions.• Collaborated with the team to develop effective strategies to improve daily operations and quickly resolve any issues or obstacles.• Organized and maintained reliable records to ensure accurate file management.• Supervised and continuously monitored inventory to prevent shortages, place orders for fulfillment, andadhere to a determined budget.• Answered and directed a high volume of phone calls, effectively assisting callers and promptly responding to questions or concerns.• Scheduled appointments and managed detailed and complex calendars.

Education

  • Southern New Hampshire University
    Bachelor of Business Administration - BS, Marketing/Marketing Management, General
    2019 - 2023

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