Experience

Medicom Group

• Canada
• Medical Equipment Manufacturing
• 200 - 300 Employee

• Administrative Assistant - QA

  • Feb 2022 - Present

  -Review master batch records and all other documents according GDP -Release materials for production use and finished products -Send samples (masks) for testing at external laboratory -Internal audit in production -Review master batch records and all other documents according GDP -Release materials for production use and finished products -Send samples (masks) for testing at external laboratory -Internal audit in production



The Pregnancy Pause

• Public Policy Offices
• 700 & Above Employee

• Mom

  • Oct 2019 - Feb 2022



Jack Victor Limited

• Canada
• Retail
• 1 - 100 Employee

• General Job

  • Dec 2018 - Oct 2019

  I worked at Jack Victor supporting other areas and also I was the one in charge of making sure that the suits were up to the expected quality levels. I worked at Jack Victor supporting other areas and also I was the one in charge of making sure that the suits were up to the expected quality levels.



High School of Montreal

• Montreal, Canada Area

• English Student

  • Sep 2018 - Nov 2018



Oi

• Brazil
• Telecommunications
• 700 & Above Employee

• Team Leader

  • Jun 2015 - Jul 2018

  What an experience!Manager of a team of 10 people.Support and training for daily basis activities.Team facilitator.Management support on people development.

• B2B Segment Analyst

  • Dec 2014 - Jun 2015

  -> Relationship with franchises.-> Dealed with small and medium customers.-> Customers database and delivery managing of TV, highspeed internet and Mobile services.Managed accounts of customers from the Private and Public sectors.Duties and developed activities:• Customers relationship.• After sales.• Direct interaction with sales teams. • Follow-up and managing of services from hiring to final delivery.• Internal areas / other departments interactions. • Training and capacitation of team responsible for maintaining key accounts. Show less

• Corporative segment franchises trainer

  • Nov 2013 - Dec 2014

  - Processes personal training.- Franchises personal training.- Customer relationship

• B2B Segment Assistant

  • Jun 2012 - Oct 2013

  My mission was to keep the customer satisfied. On this job my duties were:- After sales, keeping a good relationship with the customer while being it's voice inside of the Company.- Relationship with account executives and account managers.- Contract analysis and execution.- Visiting Customers.



F R B A Instalações e Reformas Ltda. (Franquia Oi Pra Negócios)

• Rio de Janeiro

• Administrative Assistant

  • Jan 2012 - Jun 2012

  - Contracts management. - Service orders management. - Sales management. - Goals management and follow-ups. - Customer visits booking and management. - Contracts management. - Service orders management. - Sales management. - Goals management and follow-ups. - Customer visits booking and management.



Confecções Ina Ino

• Petrópolis

• Administrative Assistant

  • Oct 2011 - Dec 2011

  - Sales team support. - Products portfolium study an analysis. - Sales team support. - Products portfolium study an analysis.



Nova Empresa Serviços de Telefonia Ltda (Oi S.A. Franchise)

• Petrópolis

• Administrative Assistant

  • Apr 2010 - Oct 2011

  - Sales team support. - Products portfolium study an analysis. - Contracts management. - Customers service. - Service orders managing and monitoring. - Siebel system reports analysis. - Commercial Engineering and credit teams interactions. - Sales managing. - Goals managing. - Sales team support. - Products portfolium study an analysis. - Contracts management. - Customers service. - Service orders managing and monitoring. - Siebel system reports analysis. - Commercial Engineering and credit teams interactions. - Sales managing. - Goals managing.



Homelly Consultoria em Telecomunicações Ltda. (Franquia Oi Pra Negócios)

• Petrópolis

• Administrative Assistant

  • Oct 2008 - Feb 2010

  Retail and Corporative sectors: - Portfolium study. - Contracts management. - Customer service. - Service Orders management. - Commercial engineering service including credit checking. Retail and Corporative sectors: - Portfolium study. - Contracts management. - Customer service. - Service Orders management. - Commercial engineering service including credit checking.



Remanni Informática Ltda. (Franquia Oi Pra Negócios)

• Petrópolis

• Administrative Assistant

  • Jul 2007 - Sep 2008

  - Portfolium study. - Contracts management. - Customer service. - Service Orders management. - Commercial engineering service including credit checking. - Sales management. - Portfolium study. - Contracts management. - Customer service. - Service Orders management. - Commercial engineering service including credit checking. - Sales management.



Leste Lagos Telefonia Ltda(Franquia Oi Pra Negócios)

• Macaé

• Administrative Assistant

  • Apr 2006 - May 2007

  - Portfolium study. - Contracts management. - Customer service. - Service Orders management. - Commercial engineering service including credit checking. - Portfolium study. - Contracts management. - Customer service. - Service Orders management. - Commercial engineering service including credit checking.



Eva Nilcéia Thurler Artesanato

• Nova Friburgo

• Sales person

  • Aug 2003 - Jan 2006

  - Daily opening and closing the cashier. - Wholesale for key customers. - Inventory Management. - Financial Management. - Daily opening and closing the cashier. - Wholesale for key customers. - Inventory Management. - Financial Management.