Experience

City Centre Rotana Doha

• Qatar
• Hospitality
• 100 - 200 Employee

• Guest Service Associate

  • May 2021 - Present



Hyatt Regency

• United States
• Hospitality

• Food and beverage service associate

  • Jul 2018 - May 2021



The Ananta spa and resort udaipur

• Food & beverage service associate

  • Mar 2017 - Jul 2018

  Set-up trays and deliver room service orders in accordance with policies and procedures, brand standards and federal, state and local regulations.2. Set-up and deliver VIP amenities.3. Process guest checks in compliance with cash handling, credit card transactions and room charge policies and procedures.4. Report all tips in compliance with Company policy and IRS regulations.5. Respond promptly to guest needs and problems to ensure a quality experience and enhance future sales.6. Retrieve room service trays in accordance with policies and procedures and brand standardsComplete all assigned side work.7. If assigned, answer rooms service calls.Follow the hotel’s sell/upsell strategies, communicate daily specials, answer questions and take room service orders.Inform guests of estimated time of arrival for orders.8. On time and at work when scheduled, and in proper uniform.