Assistant Director

• Oct 2021 - Present

1. Apply knowledge of Quality Assurance policies and procedures, explain to staff, and provide an expert point of reference. 2. Coordinate data collection and internal audit activities for SETARA Rating System for Malaysian Higher Education Institutions; ensure all documentations meet requirements and are submitted to the secretariat according to intended deadlines. 3. Coordinate ISO related documentation, QP and internal audits across the faculties and departments. 4. Liaise with department and faculty heads in regards QP review and monitoring process if there any changes or amendments and present it in Management Review Meeting. 5. Assimilate, analyze and evaluate a wide diversity of information in order to inform activities, propose solutions and identify issues of relevance to QP for the University. 6. Plan and conduct internal audit for ISO documentations and process flow. 7. Plan and organize the floor plan and fire safety plan for LUCT with engaging external parties. 8. Coordinate and prepared documentation in regards institutional licensing accordance with JPT requirements. 9. Coordinate strategic planning reviews at LUCT; ensure all documentations meet requirements according to intended deadlines. 10. Coordinate and involve in the development and review of the University quality, standards and regulatory frameworks, ensuring that they are aligned with the government and/or professional agencies in Malaysia. 11. Actively input, both professionally and technically, to assist in the decision making process, when necessary. 12. Act as the quality assurance link the Quality Assurance & Compliance team at other LUCT campuses, ensure a coordinated approach to work on quality assurance processes and regulatory compliance activities. 13. Work collaboratively with team members to resolve issues and/or concerns. 14. Undertake explanations and presentations on how to carry out activities related to Quality Assurance; share knowledge on policies and procedures. Show less

Operations Manager

• Mar 2019 - Sep 2021

1. Plans, organizes, maintains, and manages the operations and facilities and general infrastructure systems. Establishes and monitors preventative maintenance processes and programs and facility inspection processes for on-going review of maintenance work 2. Supervises administrative services skilled and technical/support staff. Hires, evaluates, trains, disciplines and recommends dismissal of staff as necessary. 3. Develops, recommends, and administers policies, procedures, and processes in support of grounds and building maintenance operations; implements and monitors compliance with approved policies, procedures, and processes. 4. Administers procurement and fiscal management activities associated with building and grounds maintenance activities, which may include: recommending and implementing corrective spending plans; reviewing and authorizing purchase orders; administering contracts; obtaining price quotes and bids; purchasing and approving employee purchases; ensuring compliance with rules; and/or, performing other related activities. 5. Managing trouble-shoots and responds to after-hour issues as needed regarding the operational aspects of the facilities , fire alarm malfunctions, electrical outages, water leaks, air conditioner , projector related , etc. 6. Monitors the safety and accessibility of the school and its facilities. 7. Updates and maintains list of facilities equipment, including assets in school 8. Monitors and oversees the work of external contractors to ensure terms of agreements are met and work is completed satisfactorily. 9. Participates in the development and administration of grounds and building maintenance budget; coordinates the allocation of resources following budget approval; recommends approval of expenditures. 10. Collects and analyses a variety of complex data and information, including utility costs and usage. Performs statistical analysis and summarizes findings in applicable reports or other communication mediums. Show less

Compliance Specialist

• Nov 2015 - Mar 2019

1. Plan and organize yearly evacuation drill and liaise with authority2. Ensuring all fire protection is intact including renewal of fire extinguisher3. Involved in Civil Engineering laboratory renovation and Building Plan Submission 4.Producing documents related to Safety and Health (OSHA 1994) for Civil Engineeringprogramme4. Producing documents related to Safety and Health (OSHA 1994) for the institution.5. Experienced in reviewing the contract for pest control and monitor their monthly servicetogether with their monthly report6. Experience in auditing facilities check7. Experience in lead student files audit8. Experience in ISO document audit9. Ensure the company is following all rules and regulations, laws relating to the operationsof education business in Malaysia or offshore related to Safety and Health (OSHA 1994 ,FMA 1967 and Fire Service Act 1988);10. Monitor the implementation of applicable laws/regulations/guidelines/circulars fromrelated government bodies that may affect the company operation related to Safety andHealth (OSHA 1994, FMA 1967 and Fire Service Act 1988);11. Responsible for submission of new and revised policies and procedures to variousregulatory bodies;12. Carries duties by identifying potential areas of non-compliance and risk;develops/implements corrective action plans for resolution and provides general guidancefor monitoring compliance13. Taken responsibility for development and maintenance Compliance Program and relatedactivities on a continuing basis, taking appropriate steps for improvement;14. Assisting in performing daily/periodic Internal Quality audit/reconciliation between thevarious data source,15. Experience in conducting training on Safety and Health:● Safety briefing for all staff and students● Emergency preparedness training● Evacuation preparation and planning● Introduction to Safety and Health (OSHA 1994) Show less

Communication Executive

• Aug 2013 - Oct 2015