Giovanni Miranda
IT Manager, Service Delivery at Technik, Inc- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English Native or bilingual proficiency
-
Spanish Native or bilingual proficiency
Topline Score
Bio
Dawne Tortorella
Gio was part of the MIS team I managed in the mid 1990s. And "part of the MIS team" truly describes his dedication and willingness to assist in whatever technical capacity was needed. Originally, supporting the operations of the non-profit donor management and chapter network, he multi-tasked roles and responsibilities. When we deployed LANs connecting the Chicago and D.C. offices, and extending connectivity to all 50 states of our chapter network, Gio worked tirelessly to ensure the installations were a success. From technical setup and testing through end-user troubleshooting and training, his contributions made a positive difference.
Michael Cunningham
Giovanni was extremely effective as Manager, IT Helpdesk for National Express. His ability to focus his teams' efforts during a chaotic business transformation while elevating working relationships with the users and vendors was of significant benefit to all involved. Personable and effective, with strong determination to get the job done correctly, I would recommend Giovanni, in any capacity, to any organization wanting to strengthen their support efforts.
Dawne Tortorella
Gio was part of the MIS team I managed in the mid 1990s. And "part of the MIS team" truly describes his dedication and willingness to assist in whatever technical capacity was needed. Originally, supporting the operations of the non-profit donor management and chapter network, he multi-tasked roles and responsibilities. When we deployed LANs connecting the Chicago and D.C. offices, and extending connectivity to all 50 states of our chapter network, Gio worked tirelessly to ensure the installations were a success. From technical setup and testing through end-user troubleshooting and training, his contributions made a positive difference.
Michael Cunningham
Giovanni was extremely effective as Manager, IT Helpdesk for National Express. His ability to focus his teams' efforts during a chaotic business transformation while elevating working relationships with the users and vendors was of significant benefit to all involved. Personable and effective, with strong determination to get the job done correctly, I would recommend Giovanni, in any capacity, to any organization wanting to strengthen their support efforts.
Dawne Tortorella
Gio was part of the MIS team I managed in the mid 1990s. And "part of the MIS team" truly describes his dedication and willingness to assist in whatever technical capacity was needed. Originally, supporting the operations of the non-profit donor management and chapter network, he multi-tasked roles and responsibilities. When we deployed LANs connecting the Chicago and D.C. offices, and extending connectivity to all 50 states of our chapter network, Gio worked tirelessly to ensure the installations were a success. From technical setup and testing through end-user troubleshooting and training, his contributions made a positive difference.
Michael Cunningham
Giovanni was extremely effective as Manager, IT Helpdesk for National Express. His ability to focus his teams' efforts during a chaotic business transformation while elevating working relationships with the users and vendors was of significant benefit to all involved. Personable and effective, with strong determination to get the job done correctly, I would recommend Giovanni, in any capacity, to any organization wanting to strengthen their support efforts.
Dawne Tortorella
Gio was part of the MIS team I managed in the mid 1990s. And "part of the MIS team" truly describes his dedication and willingness to assist in whatever technical capacity was needed. Originally, supporting the operations of the non-profit donor management and chapter network, he multi-tasked roles and responsibilities. When we deployed LANs connecting the Chicago and D.C. offices, and extending connectivity to all 50 states of our chapter network, Gio worked tirelessly to ensure the installations were a success. From technical setup and testing through end-user troubleshooting and training, his contributions made a positive difference.
Michael Cunningham
Giovanni was extremely effective as Manager, IT Helpdesk for National Express. His ability to focus his teams' efforts during a chaotic business transformation while elevating working relationships with the users and vendors was of significant benefit to all involved. Personable and effective, with strong determination to get the job done correctly, I would recommend Giovanni, in any capacity, to any organization wanting to strengthen their support efforts.
Credentials
-
Scrum Fundamentals Certified (SFC)
SCRUMstudyJan, 2020- Nov, 2024 -
ITIL
-
Experience
-
Technik, Inc
-
United States
-
Software Development
-
1 - 100 Employee
-
IT Manager, Service Delivery
-
Jul 2020 - Present
-
-
Education
-
DeVry University
BS, Computer Science for Business