Experience

Locauto

• Italy
• Consumer Goods Rental
• 100 - 200 Employee

• Head of Facility and Risk Management

  • Jun 2022 - Present

  Milano, Lombardia, Italia

• Facility and Property Director

  • Nov 2021 - Jun 2022

  Milano

• Operation Vice Director

  • Jul 2017 - Oct 2021

  Milano, Italia Management of the operation and overview of the activity of the locations. Newtork developement with dedicated partnership programs. Partecipation to budget roll-out. Assignment of targets to let the budget be reached and creation of new products. Activity of monitoring performances in sales to be able to intervent in case of low productions of segments of the network. Coordination of the activity of employees and managers involved in operations. Continuous improvement and process… Show more Management of the operation and overview of the activity of the locations. Newtork developement with dedicated partnership programs. Partecipation to budget roll-out. Assignment of targets to let the budget be reached and creation of new products. Activity of monitoring performances in sales to be able to intervent in case of low productions of segments of the network. Coordination of the activity of employees and managers involved in operations. Continuous improvement and process digitization. Relationship management with the operation area of the foreigner partner.

• Area Manager

  • Oct 2014 - Jul 2017

  Milano, Italia Operation management; fleet control and distribution; auditing activities; business analysis; training; development of the corporate market; human resources , selection and training; control of the agents' cluster; revenue management strategy builder.



Finagest S.p.A.

• Italy
• Automotive
• 1 - 100 Employee

• Area Manager

  • Oct 2011 - Oct 2014

  Milano Management and control of the locations owned by the licensee. Auditing activity. Drafting of daily and monthly budget report. Control of the respect of the international procedures. Marketing activities for business and leisure departments. Fleet Management.



Hertz

• United States
• Travel Arrangements
• 700 & Above Employee

• Customer Service Representative

  • Jan 2011 - Oct 2011

  Milano, Italia Front office employee in the rent a car office at the airport of Milano Linate. Back office activities, internal check of the international procedures. Control of the net promoter score from customers' surveys.



Hotel Marad

• Receptionist / Manager assistant

  • Apr 2008 - Dec 2010

  Napoli, Italia Assistant to the managers of the hotel and front office activities. Season marketing for promotions and discounts available for congresses. Creation of new activities in the hotel. Web marketing on the most important web portal.



Mirante Turismo

• Administration department manager

  • Sep 2009 - Dec 2009

  Napoli, Italia Sales for coach department. Tour management. Administrative functions and customer care.