Giovanni Cazzaniga
Assistant Director of Rooms at Goldener Hirsch, Auberge Resorts Collection- Claim this Profile
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Bio
Experience
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Goldener Hirsch, Auberge Resorts Collection
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United States
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Hospitality
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1 - 100 Employee
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Assistant Director of Rooms
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Nov 2022 - Present
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The Newbury Boston
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United States
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Hospitality
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1 - 100 Employee
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Director Of Rooms
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Mar 2022 - Oct 2022
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Ocean Edge Resort & Golf Club
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United States
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Hospitality
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1 - 100 Employee
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Director Of Housekeeping
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Apr 2021 - Mar 2022
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Baccarat Hotel & Residences
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United States
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Hospitality
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1 - 100 Employee
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Director Of Housekeeping
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Jan 2020 - Apr 2021
• 2019 - Hotel gained Forbes-Five Star Award and AAA-Five-Diamond Award• First hotel to reopen, post COVID, with Health Security Certification and Employee Readiness Solution by Sharecare and Forbes Travel Guide • Created and implemented new safety standards of operation and processes post COVID
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Assistant Director Of Housekeeping
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Sep 2017 - Jan 2020
• 2018 - awarded “Artisan of the year for Leadership”• 1 of 3 selected to participate in “Mentorship Xchange” program for 2019• Implemented and improved a preventative maintenance process for guest rooms and public spaces
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The St. Regis New York
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United States
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Hospitality
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1 - 100 Employee
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Housekeeping Manager
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Sep 2014 - Sep 2017
• 2016 - After 8 years, hotel re-gained Five-Diamond Award and maintained the Five-Star status• Achieved highest scores for guest satisfaction and cleanliness among St Regis Hotels in the USA
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Floor Manager/ Maitre d'Etage
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Sep 2013 - Oct 2014
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Hôtel Plaza Athénée New York
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United States
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Hospitality
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1 - 100 Employee
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Front Office Management Training
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Jun 2012 - Sep 2013
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Park Hyatt Milano
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Italy
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Hospitality
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1 - 100 Employee
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Overnight Front Office Manager
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Oct 2010 - Jun 2012
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Una hotel Scandinavia
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Milan, Italy
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Front Desk Agent
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Sep 2009 - Oct 2010
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Education
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Wine & Spirit Education Trust
Level 3 certified in wines -
Cornell University
Certificate in Foundation of Hotel Planning, Tourism and Travel Services Management -
AHLEI
Certification in Hotel Industry Analytics (STAR report) -
Starwood Rooms University
Certified ABC of Housekeeping Trainer -
Starwood Rooms University
Certification in Behavioral Interviewing -
Libera Università di Lingue e Comunicazione IULM
Bachelor's Degree, Science of Tourism