Experience

Prestige Call Center

• Mexico
• Telecommunications
• 1 - 100 Employee

• Sales Director

  • Dec 2021 - Present

  Responsible for planning, directing, and coordinating all aspects of the department to ensure savings preservation and growth, service of all assigned business clients, and the effective communication of the Company’s solutions to existing and prospective business partners. Responsible for planning, directing, and coordinating all aspects of the department to ensure savings preservation and growth, service of all assigned business clients, and the effective communication of the Company’s solutions to existing and prospective business partners.



Akor 8

• Mexico
• Telecommunications
• 1 - 100 Employee

• Senior Partner

  • May 2021 - Present

  12+ years of call center experience aimed at developing new business relationships.Working toward a customized solution for business needs. 12+ years of call center experience aimed at developing new business relationships.Working toward a customized solution for business needs.



Solucenter International

• Mexico
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Business Development

  • Jan 2016 - May 2021

  Developing all the activities involved in realizing new business opportunities, including product or service design, business model design, marketing and video productions.

• Lead Proctor

  • Jan 2017 - May 2018

  As Lead Proctors we coordinate communications and oversees administrative tasks in the area such as the overview the correct application of tests and examinations for eligible candidates to accommodate in to our campaigns, collecting all completed Room Condition Reports.

• Assistant Manager Services

  • Jan 2014 - Jul 2017

  Daily responsibilities required to keep a business running smoothly.Involved in employee hiring in compliance to our customers standards. Attend to customer concerns and inquiries. Researcher of workplace improvements and revenue growth. Leadership on problem solving and effective communicator.Flexible and able to adapt to multi-tasking, well-versed in the business we support.



Telisimo International

• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Project Manager Assistant

  • Jan 2008 - Nov 2012

  Customers served:Lead agent for US and Canadian customers. D-Link Tech support Belkin Tech support Supervisor attending customer needs from US, Canada, Argentina, UK, Spain, and France in Spanish, English, and French, Eastman Kodak Kodak Tech supportCoordinator / Manager assistant Delivering 24/7 assistance to tourism in Mexico Baja region. Sectur 078 secretaria de turismoAssistant manager for Mexico mobile phone company campaign. Movistar Initiator / Trainer / Supervisor / Recluitment / Marketing / 1st cetified Interpreter in Tijuana Language Line Solutions Client Care and Campaign Coordinating and overseeing full operations after 2 weeks of training in their Head Quarters in Austing Texas / Hot Schedules and 80024suport Prospecting, detailed search for new business partners achieving the acquisition for new partnership proposals. Delivering a full plan directed to position the company in the eyes of possible buyers. Solucenter Corporate Sales. AKOR8