Experience

TogetherWell

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Volunteer Project Manager

  • Nov 2023 - Present

  This is a volunteer position as a Project Manager.



Highmark Blue Cross Blue Shield of Western New York

• United States
• Insurance
• 300 - 400 Employee

• Other Party Liability Service Representative

  • Oct 2022 - Present

  • Extensive training in Highmark's customer service strategies. • Proficiency in essential company programs including: INSINQ, FACETS, AVAYA, Knowledge Management Library, Google, and Microsoft suites. • Specialized training in coordination of benefits, No fault and Workers Compensation cases and, claims processing. • Active involvement in special projects, involving Workers Compensation and Motor Vehicle accident claims. • Actively engaged in specialized projects, focusing on… Show more • Extensive training in Highmark's customer service strategies. • Proficiency in essential company programs including: INSINQ, FACETS, AVAYA, Knowledge Management Library, Google, and Microsoft suites. • Specialized training in coordination of benefits, No fault and Workers Compensation cases and, claims processing. • Active involvement in special projects, involving Workers Compensation and Motor Vehicle accident claims. • Actively engaged in specialized projects, focusing on Workers Compensation and Motor Vehicle accident claims. Responsibilities include data analysis, data cleanup, and liaising with Medicare to coordinate insurance matters. • Proficient in data analysis and cleanup. • Skilled management of inbound calls and intakes from members, providers, and other insurance entities Show less



Royalton Hartland School District

• Teacher

  • Sep 2020 - Aug 2022

  Gasport, New York, United States • Distinguished for crafting comprehensive lesson plans, including all necessary resources for evaluation. • Monitoring the academic progress of each student, generating detailed progress reports, and devising tailored performance improvement strategies. • Conducting regular meetings with paraprofessionals to review and discuss the progress of student Individualized Educational Programs (IEPs) to ensure the attainment of established goals • Received positive evaluations from… Show more • Distinguished for crafting comprehensive lesson plans, including all necessary resources for evaluation. • Monitoring the academic progress of each student, generating detailed progress reports, and devising tailored performance improvement strategies. • Conducting regular meetings with paraprofessionals to review and discuss the progress of student Individualized Educational Programs (IEPs) to ensure the attainment of established goals • Received positive evaluations from administration. • Utilized adaptive assessment techniques in alignment with curriculum standards. • Leveraged data analysis for informed instructional planning and differentiated instruction based on individual student needs. Show less



North Tonawanda City School District

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Teacher

  • Nov 2018 - Jun 2020

  North Tonawanda, New York, United States • Initiated a focused intervention program across multiple grade levels. • Collaborated with fellow interventionists to create effective lesson plans. • Conducted thorough assessments of assignments, delivering comprehensive verbal and written feedback. • Organized conferences to review progress and adapt plans, facilitating ongoing growth and addressing areas needing improvement.