Giovanna Martino

Bar Supervisor at OSiT® | Office Space in Town
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Contact Information
us****@****om
(386) 825-5501
Location
United Kingdom, UK

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Experience

    • United Kingdom
    • Leasing Non-residential Real Estate
    • 1 - 100 Employee
    • Bar Supervisor
      • Jul 2021 - Present

      • Establishing and sustaining meaningful relationships with regular clients and their associates, whilst maintaining professionalism. • Organising private events for both internal and external clients. • Building a warm and friendly environment with external clients to ensure their return to the Deck and generate repeat business. • Preparing coffee, alcoholic drinks, and cocktails, and serving food on regular days/evenings as well as delivering excellent customer service to a diverse range of clients. Show less

    • United Kingdom
    • Construction
    • 1 - 100 Employee
    • Sales administration/Research Consultancy
      • 2017 - Jul 2021

      • Assisted the assistant manager and performed duties within a fast-paced environment, mainly administration, over-the-phone sales, and research consultancy. • Coordinated with invoicing companies to provide them product information and re-stock their supplies. • Developed great knowledge of the SAGE software and understanding of sorting and creating invoices and improved business and sales skills. • Assisted the assistant manager and performed duties within a fast-paced environment, mainly administration, over-the-phone sales, and research consultancy. • Coordinated with invoicing companies to provide them product information and re-stock their supplies. • Developed great knowledge of the SAGE software and understanding of sorting and creating invoices and improved business and sales skills.

    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Waitress/Bar Staff
      • Jul 2019 - Aug 2020

      • Greeted customers with a positive attitude and served customers in an efficient manner to deliver a pleasurable experience and achieve their satisfaction levels. • Prepared and presented an array of cocktails, in-house soft/alcoholic drink recipes, and smoothies. • Appointed as in charge of ‘closing’ the bar area after the restaurant shut. • Dealt with catering issues and cleaned the restaurant and toilets both before opening and after the close. • Developed and maintained a positive relationship and built rapport with customers to reach mutual understanding. • Supported chefs in food preparation and ensured the smooth functions and operations of the kitchen. • Followed health and hygiene procedures to ensure the correct and sterile conditions and storage of food/drink in the bar. • Handled pastries, cakes, and other various desserts to put back into the kitchen with the correct required storage, while ensuring the food correctly dated by checking the expiry on regular basis. Show less

Education

  • London South Bank University
    BSc (Hons), Criminology and Psychology
    2018 - 2021
  • Canterbury College
    BTEC Level 3 Extended Diploma, Forensic and Applied Science
    2015 - 2017
  • St Edmunds School Canterbury
    GCSE, Maths (C), English Literature (A), English Language (B), Chemistry (B), Biology (A), Physics (C)
    2012 - 2015

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