Experience

Se.Te.L. - Servizi Tecnici Logistici s.r.l.

• Italy
• Business Consulting and Services
• 1 - 100 Employee

• Trainer, Technical Publications specialist, Quality Control, Network Administrator

  • Jan 2009 - Present

  • Training Instructor for Theoretical and Maintenance Courses at client sites: - Evaluation of training needs and preparation of training plan - Development of training materials - Control and evaluation of learning - Development of innovative training processes / solutions within ILS activities • Technical Publications (traditional and IETP) S1000D standard based specialist: - Management of the whole process of creating a technical manuals starting from the logistical studies up to the publication (on browser platform) • XML editor • Company’s platform for interactive publications manager. • Quality Control • Network Administrator • Security Officer of the Reserved Area (CIS) Show less



Euroscena s.p.a.

• IT Technical support specialist

  • Jan 2008 - Dec 2008

  • Network/SystemAdministration • Client/Server administration and maintenance (Windows environment) • 1st and 2nd level support • End-user equipment installation and administration (workstations, phones, printers, scanners, ect.) • Troubleshooting • Incident and service ticketing • Network/SystemAdministration • Client/Server administration and maintenance (Windows environment) • 1st and 2nd level support • End-user equipment installation and administration (workstations, phones, printers, scanners, ect.) • Troubleshooting • Incident and service ticketing



Se.Te.L - Servizi Tecnici Logistici s.r.l.

• Italy
• Business Consulting and Services
• 1 - 100 Employee

• Trainer/Help Desk

  • Jan 2007 - Dec 2007

  Instructor for courses on software for an automatic documents registration at the Provincial State Accounting Offices. IT Help Desk Instructor for courses on software for an automatic documents registration at the Provincial State Accounting Offices. IT Help Desk



Varie

• Sweden
• Retail Apparel and Fashion
• 1 - 100 Employee

• Varie

  • Jan 2005 - Dec 2006

  Vari lavori stagionali nell'ambito della ristorazione Vari lavori stagionali nell'ambito della ristorazione