Experience

Fourex

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Head Of Operations

  • Mar 2020 - Present

  As Fourex Head of Operations, I organise and oversee the daily operations of our company. I ensure that our business is well-coordinated and productive by managing its procedures and coaching its people.My area of responsibility is very wide and thus requires thorough knowledge of various company processes. I am competent and able to plan many different kinds of operational activities. I am an excellent leader who can discover the most efficient ways to run the business. My goal is to safeguard and augment the efficiency of the company’s operations to facilitate accelerating development and long-term success. My main responsibilities are 1. To liaise with superior to make decisions for operational activities and set strategic goals2. To plan and monitor the day-to-day running of business to ensure smooth progress3. To oversee staff from different departments and provide constructive feedback4. To evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements5. To manage procurement processes and coordinate material and resources allocation6. To oversee customer support processes and organize them to enhance customer satisfaction7. To review financial information and adjust operational budgets to promote profitability8. To revise and/or formulate policies and promote their implementation9. To manage relationships/agreements with external partners/vendors10. To evaluate overall performance by gathering, analyzing and interpreting data and metrics11. To ensure that the company runs with legality and conformity to established regulations



Geox

• Retail Apparel and Fashion
• 700 & Above Employee

• Retail Operations Manager

  • May 2017 - Mar 2020

  People Management and administration, Visual Merchandising and product selection, Maintenance and development.



Geox S.p.A.

• Retail Store Manager

  • Oct 2013 - Apr 2017



Benetton Group

• Store Manager

  • May 2006 - Aug 2013



Roman Originals

• Assistant Manager

  • Aug 2003 - May 2006



United Services Organization

• Extended Tours Manager

  • Apr 2000 - Jul 2003



Europcar S.p.A

• Office Manager

  • Jun 1998 - Mar 2000