Giorgia Belotti

International Sales Account at RGPBALLS s.r.l.
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Contact Information
us****@****om
(386) 825-5501
Location
Meda, Lombardy, Italy, IT
Languages
  • Italiano Native or bilingual proficiency
  • Inglese Full professional proficiency
  • Francese Full professional proficiency
  • Tedesco Limited working proficiency
  • Spagnolo Limited working proficiency

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Credentials

  • DELE B2 Español
    Università degli Studi di Milano
    Jun, 2019
    - Nov, 2024
  • DELF B2
    Ministère de l'Éducation nationale et de la Jeunesse
    Nov, 2014
    - Nov, 2024
  • Français des Affaires
    Campus International de Cannes
    Jun, 2014
    - Nov, 2024
  • Zertifikat B2
    Institute for Law and Finance (Goethe University Frankfurt)
    May, 2014
    - Nov, 2024
  • ECDL FULL
    ECDL / ICDL Certification
    Mar, 2014
    - Nov, 2024
  • Firs Certificate in English
    Cambridge Assessment English Exams Cadiz
    Mar, 2014
    - Nov, 2024

Experience

    • Italy
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • International Sales Account
      • Sep 2017 - Present

      -Sales dept./back office-Price study-Sent of the offer -Response to customer queries in a timely and accurate way, via phone, email or chat-Identification of customer needs and helping customers use specific feature-Good use of AS400 and JDedwards-Use of Office (Excel, Word, Outlook) -Sales dept./back office-Price study-Sent of the offer -Response to customer queries in a timely and accurate way, via phone, email or chat-Identification of customer needs and helping customers use specific feature-Good use of AS400 and JDedwards-Use of Office (Excel, Word, Outlook)

    • Customer Service & back office
      • Sep 2016 - Sep 2017

      -Sales dept./back office-Price study-Sent of the offer -Response to customer queries in a timely and accurate way, via phone, email or chat-Identification of customer needs and helping customers use specific feature-Good use of AS400 and JDedwards, GOL system-Use of Office (Excel, Word, Outlook)-Co-working with the Sales Manager -Weekly reports of the market

    • Expediter
      • Nov 2015 - Sep 2016

      -Expediting-Survey of the production process-Daily analysis of the open orders and the expiry dates to ensure the shipment of the goods in time.-Weekly face-to-face meeting with customers from all over the world to check open orders

    • Customer Care
      • Jun 2014 - Sep 2014

      -Try to ensure high levels of customer satisfaction through excellent sales service-Maintain outstanding store condition and visual merchandising standards-Recommend and display items that match customer needs-Welcome and greet customers-Description of product features and benefits -Try to ensure high levels of customer satisfaction through excellent sales service-Maintain outstanding store condition and visual merchandising standards-Recommend and display items that match customer needs-Welcome and greet customers-Description of product features and benefits

Education

  • Università Cattolica del Sacro Cuore
    Economia e Management, Economia aziendale/manageriale
    2020 - 2023
  • Università degli Studi di Milano
    Laurea in Scienze Internazionali, Commercio Internazionale
    2018 - 2022
  • IIS Jean Monnet
    Diploma Superiore, Liceo Linguistico
    2010 - 2015

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