Giorgia Belotti
International Sales Account at RGPBALLS s.r.l.- Claim this Profile
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Italiano Native or bilingual proficiency
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Inglese Full professional proficiency
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Francese Full professional proficiency
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Tedesco Limited working proficiency
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Spagnolo Limited working proficiency
Topline Score
Bio
Credentials
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DELE B2 Español
Università degli Studi di MilanoJun, 2019- Nov, 2024 -
DELF B2
Ministère de l'Éducation nationale et de la JeunesseNov, 2014- Nov, 2024 -
Français des Affaires
Campus International de CannesJun, 2014- Nov, 2024 -
Zertifikat B2
Institute for Law and Finance (Goethe University Frankfurt)May, 2014- Nov, 2024 -
ECDL FULL
ECDL / ICDL CertificationMar, 2014- Nov, 2024 -
Firs Certificate in English
Cambridge Assessment English Exams CadizMar, 2014- Nov, 2024
Experience
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RGPBALLS S.R.L.
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Italy
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Industrial Machinery Manufacturing
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1 - 100 Employee
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International Sales Account
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Sep 2017 - Present
-Sales dept./back office-Price study-Sent of the offer -Response to customer queries in a timely and accurate way, via phone, email or chat-Identification of customer needs and helping customers use specific feature-Good use of AS400 and JDedwards-Use of Office (Excel, Word, Outlook) -Sales dept./back office-Price study-Sent of the offer -Response to customer queries in a timely and accurate way, via phone, email or chat-Identification of customer needs and helping customers use specific feature-Good use of AS400 and JDedwards-Use of Office (Excel, Word, Outlook)
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Customer Service & back office
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Sep 2016 - Sep 2017
-Sales dept./back office-Price study-Sent of the offer -Response to customer queries in a timely and accurate way, via phone, email or chat-Identification of customer needs and helping customers use specific feature-Good use of AS400 and JDedwards, GOL system-Use of Office (Excel, Word, Outlook)-Co-working with the Sales Manager -Weekly reports of the market
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Expediter
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Nov 2015 - Sep 2016
-Expediting-Survey of the production process-Daily analysis of the open orders and the expiry dates to ensure the shipment of the goods in time.-Weekly face-to-face meeting with customers from all over the world to check open orders
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Customer Care
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Jun 2014 - Sep 2014
-Try to ensure high levels of customer satisfaction through excellent sales service-Maintain outstanding store condition and visual merchandising standards-Recommend and display items that match customer needs-Welcome and greet customers-Description of product features and benefits -Try to ensure high levels of customer satisfaction through excellent sales service-Maintain outstanding store condition and visual merchandising standards-Recommend and display items that match customer needs-Welcome and greet customers-Description of product features and benefits
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Education
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Università Cattolica del Sacro Cuore
Economia e Management, Economia aziendale/manageriale -
Università degli Studi di Milano
Laurea in Scienze Internazionali, Commercio Internazionale -
IIS Jean Monnet
Diploma Superiore, Liceo Linguistico