Giorgia Girotto
Visitor Experience Assistant at Old Royal Naval College- Claim this Profile
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Italiano Native or bilingual proficiency
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Inglese Professional working proficiency
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Spagnolo Elementary proficiency
Topline Score
Bio
Credentials
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MoMA - What is Contemporary Art?
CourseraJun, 2020- Nov, 2024 -
Experiential Tourism Operator
Psychometrics SrlMay, 2020- Nov, 2024 -
First Aid at Work (RQF)
Skills 4 Life TrainingDec, 2021- Nov, 2024
Experience
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Old Royal Naval College
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United Kingdom
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Museums, Historical Sites, and Zoos
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1 - 100 Employee
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Visitor Experience Assistant
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Jun 2021 - Present
The role focuses on delivering all-around exceptional experiences to the visitors of the heritage site, and it crosses many facets, including retail and ticketing operations, admissions, and visitor experience. Visitor Experience Assistants are required to deliver three different high standards guided tours: Painted Hall Talk (30 min), 500 Years of History Tour (45 min), and Film & TV Location Tour (1 h). This role also requires constant training in order to keep up to date with the knowledge of visitor offer, retail products, events, organisational operations and the history of the heritage site. Show less
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Gruppo Icat
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Italy
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Advertising Services
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1 - 100 Employee
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Visitor Experience Assistant - "Egypt of Belzoni"
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Nov 2019 - Jul 2020
Assistant at the exhibition "Egypt of Belzoni - A giant in the land of the pyramids". The role focuses on supervising the exhibition space, managing the flow of visitors, and acting as a point of reference. Assistant at the exhibition "Egypt of Belzoni - A giant in the land of the pyramids". The role focuses on supervising the exhibition space, managing the flow of visitors, and acting as a point of reference.
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Comune di Padova
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Italy
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Government Administration
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300 - 400 Employee
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Internship - Scrovegni Chapel
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Sep 2018 - Sep 2018
Internship carried out to integrate the study path, with the role of managing the delicate system of alternating groups of visitors, supervising the internal rooms and fulfilling all customers' needs and queries. Internship carried out to integrate the study path, with the role of managing the delicate system of alternating groups of visitors, supervising the internal rooms and fulfilling all customers' needs and queries.
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Education
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Centro Studi Comunicare l'Impresa
Master, Global Marketing, Communication & Made in Italy -
Università degli Studi di Padova
Bachelor's degree, Cultural Tourism Planning and Management -
Artistic High School A. Modigliani
Artistic High School Diploma, Figurative Arts