Gints Dzirnieks

General Manager at Radisson Blu Hotel Olümpia
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Contact Information
us****@****om
(386) 825-5501
Location
Tallinn Metropolitan Area, ME
Languages
  • Latvian Native or bilingual proficiency
  • Russian Native or bilingual proficiency
  • English Full professional proficiency
Skills

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Bio

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Credentials

  • General Manager Certification
    Carlson Rezidor Hotel Group
    May, 2010
    - Nov, 2024

Experience

  • Radisson Blu Hotel Olümpia
    • Estonia
    • Hospitality
    • 1 - 100 Employee
    • General Manager
      • Sep 2015 - Present

      Managing hotel (Hotel rooms 390, FTE’s 180).Main Tasks/ Achievements:- significant total revenue growth by 20% throughout 4 years- converted GOP’s above the budgeted results- guest satisfaction index increased by average 2 points YOY- constant employee satisfaction score improvement by 2 points Managing hotel (Hotel rooms 390, FTE’s 180).Main Tasks/ Achievements:- significant total revenue growth by 20% throughout 4 years- converted GOP’s above the budgeted results- guest satisfaction index increased by average 2 points YOY- constant employee satisfaction score improvement by 2 points

  • Carlson Rezidor Hotel Group
    • Belgium
    • Hospitality
    • 500 - 600 Employee
    • General Manager
      • Dec 2012 - Sep 2015

      Managing Radisson Blu Elizabete Hotel (Hotel rooms 228, FTE’s 80).Main Tasks/ Achievements:- YOY total revenue growth by 10%, through AHR and change of segmentation mix- RGI above 165, NPS score 80- 1st position in the region- delivered GOP, total revenues above budgeted on yearly basis- received recognition- hotel of the year 2012 by Carlson Rezidor Hotel group Managing Radisson Blu Elizabete Hotel (Hotel rooms 228, FTE’s 80).Main Tasks/ Achievements:- YOY total revenue growth by 10%, through AHR and change of segmentation mix- RGI above 165, NPS score 80- 1st position in the region- delivered GOP, total revenues above budgeted on yearly basis- received recognition- hotel of the year 2012 by Carlson Rezidor Hotel group

  • Radisson Blu
    • Belgium
    • Hospitality
    • 700 & Above Employee
    • Cluster General Manager
      • Nov 2009 - Dec 2012

      Managing Radisson Blu Ridzene Hotel (Hotel rooms 95, FTE’s 70) and Radisson Blu Elizabete Hotel (Hotel rooms 228, FTE’s 80)Main Tasks/ Achievements:- improvement of synergies and efficiency between both hotels- all set KPI’s overachieved on yearly basis Managing Radisson Blu Ridzene Hotel (Hotel rooms 95, FTE’s 70) and Radisson Blu Elizabete Hotel (Hotel rooms 228, FTE’s 80)Main Tasks/ Achievements:- improvement of synergies and efficiency between both hotels- all set KPI’s overachieved on yearly basis

  • Reval Hotels
    • Hospitality
    • 1 - 100 Employee
    • General Manager
      • Dec 2008 - Nov 2009

      Managing Reval Hotel Ridzene (Hotel rooms 95, FTE’s 70).Main Tasks/ Achievements:- improvement of overall hotel performance- guest satisfaction, total revenues

    • Assistant Sales& Marketing Director
      • Sep 2008 - Nov 2008

      Assisting DOS at Reval Hotel Latvia (Hotel rooms 576, FTE’s 210).Main Tasks/ Achievements:- reorganisation of Sales & Marketing team- implementation of cluster positions for 3 hotels

    • Rooms Division Manager
      • Oct 2007 - Sep 2008

      Rooms Division Manager at Reval Hotel Elizabete (Hotel rooms 228, FTE’s 80).Main Tasks/ Achievements:- pre-opening team lead- supervision of construction works as hotel representative

  • Europa Group
    • Lithuania
    • Hospitality
    • 1 - 100 Employee
    • General Manager
      • Sep 2006 - Jun 2007

      Managing Europa Royale Hotel (Hotel rooms 60, FTE’s 45).Main Tasks/ Achievements:- Hotel opening Managing Europa Royale Hotel (Hotel rooms 60, FTE’s 45).Main Tasks/ Achievements:- Hotel opening

  • Hotel Bergs Suites
    • Latvia
    • Hospitality
    • 1 - 100 Employee
    • Front Office/ Reservations/Revenue Manager
      • May 2003 - Sep 2006

      Hotel rooms 38, FTE’s 40.Main Tasks/ Achievements:- hotel opening- hotel positioning- implementation of price strategy- hotel included among 100 best new hotels worldwide in 2004 as per Conde Nast Traveler (US)- hotel included among Top 10 boutique hotels worldwide in 2005 as per Tatler’s Travel Guide (UK) Hotel rooms 38, FTE’s 40.Main Tasks/ Achievements:- hotel opening- hotel positioning- implementation of price strategy- hotel included among 100 best new hotels worldwide in 2004 as per Conde Nast Traveler (US)- hotel included among Top 10 boutique hotels worldwide in 2005 as per Tatler’s Travel Guide (UK)

  • Radisson Blu
    • Belgium
    • Hospitality
    • 700 & Above Employee
    • Front Office GSR Manager Assistant/ M&C Coordinator
      • May 1995 - May 2003

      Radisson SAS Daugava Hotel after rebranding Radisson Blu Daugava Hotel Riga (Hotel rooms 361, FTE’s 200).Taken different positions- Front Office Guest Service Representative Manager Assistant, Meetings& Conventions CoordinatorMain Tasks/ Achievements:- shift lead, planning, budgeting- customer relations, event coordination Radisson SAS Daugava Hotel after rebranding Radisson Blu Daugava Hotel Riga (Hotel rooms 361, FTE’s 200).Taken different positions- Front Office Guest Service Representative Manager Assistant, Meetings& Conventions CoordinatorMain Tasks/ Achievements:- shift lead, planning, budgeting- customer relations, event coordination

Education

  • Latvia University of Agriculture
    Bachelor's degree in Busines Administration and Economics, Faculty of Economics
    1995 - 1999

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