Experience

Czech Center Museum Houston

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Volunteer

  • Jan 2007 - Present

  I run the museum Gift Shop, tour visitors throughout the Center, answer the telephone, take information for reservations of receptions and other events. Assist with other projects as needed. I run the museum Gift Shop, tour visitors throughout the Center, answer the telephone, take information for reservations of receptions and other events. Assist with other projects as needed.



BBVA in the USA

• United States
• Banking
• 700 & Above Employee

• Administrative Assistant

  • Jan 2008 - Jan 2010

  I was re-hired in March of 2008 to assist the first Vice President of the International Wealth Management Department. My duties included answering the phone, giving out account balances, checking CD’s for maturity to either cancel or renew; taking care of any correspondence, whether by formal letters or emails; wiring funds per the customer’s instructions, both domestic and international; opening and closing accounts; verification of transactions, making deposits, making wire transfers, filing, faxing and sending via courier all client privileged documents. After the merger with Compass Bank and the conversion to their computer systems, new additional duties were assigned to me. I handled all the international wire transfers. I kept records on spreadsheets of all major transfers over $ 50,000.00, with special emphasis on transfers over $100,000.00. Logged all incoming packages and distributed them to the officers. Logged all ordered checkbooks and debit/credit cards. I placed new pin numbers on debit cards and assisted other officers whenever needed. Most of the clientele supported is from Latin America and Spain, therefore a great deal of my correspondence, telephone conversations and transactions were held in Spanish. Show less



Leachman Cardiology Associates

• Houston, Texas

• International Coordinator

  • Jan 2006 - Jan 2007

  Hired to lead the International Department for the practice of seven cardiologists. My duties consisted in attending to the international patients from the time they made their appointment, coordinating their tests and all follow-up correspondence. Upon their arrival I greeted them, escorted them, translated for them and explained the tests to be done. After their tests, I weighed and took them to a room for the doctor to check them, making sure all the test results were on hand for the doctor. I also assisted patients with their reservations for airline, hotel car and restaurant, as well as making other appointments for them. I collected the necessary fees and/or insurance information for collection. I took care of the correspondence for the department in both English and Spanish. Show less



Edward W. Stool, M.D. (deceased)

• Houston, Texas

• Administrative Assistant

  • Jan 2005 - Jan 2006

  Returned to work for this highly respected doctor as a front-office receptionist. My duties included preparation of patient files, ensuring that all medical records and test orders were in such files for the office visits. Answering phones, taking messages, making appointments, greeting patients and assisting them with their needs. Writing correspondence, filing, and faxing, mailing medical records as needed. Faxing orders to the appropriate medical facilities for completion of tests. Retrieval of medical records, X-Rays, etc., from the hospitals, as well as escorting patients to the hospital. Calling the hospitals for in-patient and out-patient reservations. Interpreting for the doctor, staff and patients for Spanish speaking patients. Calling and/or faxing medical prescriptions to pharmacies as needed. Updating files and making sure the insurance information of the patients was correct, as well as patient insurance verifications and pre-certifications. I updated the doctor’s records concerning his Continuing Medical Education credits and CV. Gathered information for hospital privileges for the doctor. Show less



Laredo National Bank

• Houston, Texas

• Executive Administrative Assistant

  • Jan 2004 - Jan 2005

  Hired by the Vice-President/Manager of the Galleria Branch to work as the assistant for the Investments Department. My fully bilingual skills and customer service were of utmost importance assisting the department and the exclusive foreign clientele the bank holds. I worked under the supervision of two brokers, and my daily duties included retrieval of previous day’s activities with trade confirmations from the computer system, verifying the confirmations’ accuracy and filing them accordingly. I answered the phones, took messages, faxed client orders and instructions to the headquarters in Laredo for processing and coordinated with the finance company in Minneapolis. I made deposits into the clients’ investment accounts keeping accurate records of all transactions and coordinated these with the finance company, the investments department and the bank to verify the transactions and follow-up through completion. Translations of correspondence and documents were also part of my duties. I also assisted our exclusive clients with other banking needs. Show less



University of Texas – GSBS

• Houton, Texas

• Sr. Staff Assistant

  • Jan 2002 - Dec 2003

  Hired to assist the Associate Dean of the Graduate School of Biomedical Sciences for a term of one year. Duties included the following items: Prepared GSBS and other University faculty biosketches for use in Grant applications per instructions. I created a Grant Guide with information taken from the NIH guidelines, using extracted examples of grant applications and tables to serve future grant applicants. Updated and corrected GSBS student and faculty databases. The latter was achieved via the total re-organization of all Alumni files in cabinets, including changing labels and hanging files with corrected tabs. Tools used to achieve the above-mentioned projects were MS Word, MS Excel and MS Access. I also assisted other departments as indicated by my supervisor the Associate Dean of the Graduate School of Biomedical Sciences. Show less