Salon Manager

• Jan 2021 - Present

Salon Manager

• Jan 2021 - Present

Salon Manager

• Jan 2021 - Present

Salon Manager

• Jan 2021 - Present

Salon Manager

• Jan 2021 - Present

Salon Manager

• Jan 2021 - Present

Doing what I love and love what I’m doing

Salon Manager

• Jan 2021 - Present

Doing what I love and love what I’m doing

Hairstylist

• Aug 2017 - Present

District Manager / Hair Designer

• Jul 2012 - Nov 2016

Managing 35 Salons from the South Eastside to Akron,Canton & Youngstown area. We are a growing Company and we have more than 600 salons in Cleveland and we are in 37 different states. We are just like a big Family. Running the salon and taking care of all the duties, open to close a Full service salon. • Hair Designer, opening new salons, hiring staff, running South East side of Cleveland to Youngstown, & Akron/Canton. • Provided coaching, mentoring, and consultation to staff to enhance staff development and client retention. • Served as a primary point of contact for members and guests for information on spa products and services. • Greeted all guests in a warm and friendly manner to create a positive first impression of the salon. • Administered massages and to relieve pain, improve comfort levels. Show less

Graduate Student

• Apr 2012 - Mar 2013

Massage Therapist Certification •Continuing education in massage therapy • Coursework in Biology and Health Sciences • Coursework in Health Sciences and Occupational Therapy • administered massage on clients Massage Therapist Certification •Continuing education in massage therapy • Coursework in Biology and Health Sciences • Coursework in Health Sciences and Occupational Therapy • administered massage on clients

Independent Contractor

• Feb 2010 - Jun 2011

•client communication, client education, color application. • Entered client information into the databases quickly and with minimal errors. • Processed guest credit card information for salon services. • Served as a primary point of contact for members and guests for information on spa products and services. • Maintained a solid knowledge base of all salon products and services. • Shampooed, conditioned and blow dried clients\' hair. • Anticipated salon guest concerns and addressed them immediately. • Called clients to confirm upcoming appointments. • Oversaw the upkeep of the entire facility and notified maintenance for service repairs. • Administered massages to relieve pain, improve comfort levels. • Reviewed monthly inventory charts and recorded salon’s needs. Show less

Independent Contractor

• Jan 2005 - Jan 2010

•Extensions, nail art, detoxify, airbrush tanning, wraps, relaxation massages, • Cosmetics design. • Consistently followed all required protocols for scheduling spa appointments. • Followed the pre-assigned opening and closing procedures for each spa station. • Called clients to confirm upcoming appointments. • Served as a primary point of contact for members and guests for information on spa products and services. • Followed through with client requests in a timely manner. • Administered massages and to relieve pain, improve comfort levels. • Provided coaching, mentoring, and consultation to staff to enhance staff development and client retention. • Reviewed monthly inventory charts and recorded salon’s needs. Show less