Experience

Travel Impressions

• United States
• Leisure, Travel & Tourism
• 200 - 300 Employee

• Manager Group Supplier Relations & Finance

  • Dec 2012 - Present

  Manage and maintain group product, contract, amenities, sales & support processes and programs between Travel Impressions group department and hotel, airline and ground transfer & tour companies. Responsible for negotiating group promotion/policies to increase sales. Liason for group team and supplier when escalation issue occur.

• Director Group Sales

  • Mar 2006 - Nov 2012

  Responsible for overall sales, support and operations of group staff of 55 group employees in NY and PA offices. Grew group business in 6 years from 9,000 to 75,000 travelers. Worked directly with hotel, airline and ground transfer & tour suppliers on all aspects of group travel business. Established excellent partnerships with Group Travel Agencies resulting in a major increase in revenue for Travel Impressions and our customers. Set customer service standards that resulted in Group Sales… Show more Responsible for overall sales, support and operations of group staff of 55 group employees in NY and PA offices. Grew group business in 6 years from 9,000 to 75,000 travelers. Worked directly with hotel, airline and ground transfer & tour suppliers on all aspects of group travel business. Established excellent partnerships with Group Travel Agencies resulting in a major increase in revenue for Travel Impressions and our customers. Set customer service standards that resulted in Group Sales and Service awards for Travel Impressions



Trans World Airlines

• Sr. Manager

  • Jul 1984 - Mar 1997

  Throughout me career at TWA I held positions of Manager and Sr. Manager in Airport Passenger Services, Airline Crew Scheduling and Airline In-flight Services.