Experience

Linguava

• United States
• Translation and Localization
• 100 - 200 Employee

• National Account Executive

  • Aug 2022 - Present

  I help organizations create practical strategies for ensuring effective cross-cultural communication and meaningful interactions. Drawing on my language services expertise, I assist with customized plans of action that are in line with organizational/departmental goals and initiatives, capabilities, and resources. Always striving to bridge the gap between diverse foreign language and cross-cultural needs. I help organizations create practical strategies for ensuring effective cross-cultural communication and meaningful interactions. Drawing on my language services expertise, I assist with customized plans of action that are in line with organizational/departmental goals and initiatives, capabilities, and resources. Always striving to bridge the gap between diverse foreign language and cross-cultural needs.



Precoa

• United States
• Advertising Services
• 200 - 300 Employee

• Sales Development Specialist

  • Feb 2020 - Present

  Consistently exceeding Planning Center metrics by setting the highest number of quality appointments for our partnered funeral homes. Make outbound calls to set quality appointments for industry professionals to share the importance of preplanning / Overcome objections and build value in appointments with warmth and empathy Cold call average of 225 leads per day, securing 8-10 appointments with pre-need insurance agents in assigned territory Top quality appointment planner, equaling $2,000,000 in pre-need sales in last 12 months



Health Net

• United States
• Insurance
• 700 & Above Employee

• Healthcare Sales Support

  • Aug 2019 - Dec 2019

  Responsible for processing association group health plan renewals and new group sales for Small & Large Group Sales Teams Successfully met the challenges of a fast-paced environment providing Salesforce support and project managementHandled multiple administrative duties for sales team and managers, typically within a short timeline. Responsible for processing association group health plan renewals and new group sales for Small & Large Group Sales Teams Successfully met the challenges of a fast-paced environment providing Salesforce support and project managementHandled multiple administrative duties for sales team and managers, typically within a short timeline.



CulturaLink

• United States
• Translation and Localization
• 1 - 100 Employee

• Client Success Manager

  • Feb 2018 - Mar 2019

  Responsible for new client project management implementation of all language services modalities. Managed largest client; implementing/training all language interpreter services, developing education material and identifying specific patient encounters where additional training improved patient care. Conducted “Train the Trainer” programs and onsite training with over 400 healthcare providers Salesforce Super User and Trainer Responsible for new client project management implementation of all language services modalities. Managed largest client; implementing/training all language interpreter services, developing education material and identifying specific patient encounters where additional training improved patient care. Conducted “Train the Trainer” programs and onsite training with over 400 healthcare providers Salesforce Super User and Trainer



Language Services Associates

• United States
• Translation and Localization
• 500 - 600 Employee

• National Account Manager

  • May 2014 - Nov 2017

  Responsible for new business development within large hospital systems, telecom and corporate call centers. Built portfolio from the ground up to an annual revenue of $1,950,000Achieved continued growth in a competitive, price conscious industry by consultative, solution selling, building trust and cultivating long term customer relationships 2016 Highest % of Quota – Existing Business, 2015 Highest New Business Revenue and Highest % of Quota - Existing Business Responsible for new business development within large hospital systems, telecom and corporate call centers. Built portfolio from the ground up to an annual revenue of $1,950,000Achieved continued growth in a competitive, price conscious industry by consultative, solution selling, building trust and cultivating long term customer relationships 2016 Highest % of Quota – Existing Business, 2015 Highest New Business Revenue and Highest % of Quota - Existing Business



VIA, Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Healthcare Account Executive

  • Nov 2012 - Apr 2014

  Sold VIA’s centralized business service model within large healthcare systems to consolidate translation services. Secured new business as sole translation provider for Cincinnati Children’s Hospital, Baylor University Hospital, and Northwestern University Medical CenterDeveloped and managed document translation management training program Sold VIA’s centralized business service model within large healthcare systems to consolidate translation services. Secured new business as sole translation provider for Cincinnati Children’s Hospital, Baylor University Hospital, and Northwestern University Medical CenterDeveloped and managed document translation management training program



McCue Corporation

• United States
• Public Safety
• 100 - 200 Employee

• Regional Account Executive

  • Mar 2011 - Nov 2012

  Provided complete damage prevention packages to the retail industry. Sold comprehensive solution-based offerings in key accounts, including Safeway, Overwaitea, Costco and Winco. Exceeded 2011 annual quota, attaining 110.3% of yearly plan Sold package into Costco, a National Fortune 500 Top Retailer and key account prospect Provided complete damage prevention packages to the retail industry. Sold comprehensive solution-based offerings in key accounts, including Safeway, Overwaitea, Costco and Winco. Exceeded 2011 annual quota, attaining 110.3% of yearly plan Sold package into Costco, a National Fortune 500 Top Retailer and key account prospect



LanguageLine Solutions

• United States
• Translation and Localization
• 700 & Above Employee

• Strategic Account Executive

  • Feb 2002 - Feb 2011

  Long Term, recognized and rewarded sales asset who has successfully met annual sales goals for multiple consecutive years. Met 2010 revenue goals with 100% of yearly planExceed 2009 annual quota with 104% of yearly planSurpassed 2008 annual quota finishing at 110% of yearly goal2008 Presidents Club Award Winner Long Term, recognized and rewarded sales asset who has successfully met annual sales goals for multiple consecutive years. Met 2010 revenue goals with 100% of yearly planExceed 2009 annual quota with 104% of yearly planSurpassed 2008 annual quota finishing at 110% of yearly goal2008 Presidents Club Award Winner



Pacific Interpreters, a LanguageLine Solutions Company

• United States
• Translation and Localization
• 100 - 200 Employee

• National Account Manager

  • Aug 1999 - Jun 2002

  #1 ranked Account Manager in 2000 & 2001. Sold, implemented and retained 75 partnerships worth $2,500,000 in annual revenue.

• Sales & Marketing Manager

  • Mar 1998 - Aug 1999

  Spearheaded efforts that led to an annual team sales increase of 38% while managing 4 inside/outside Account Managers. Pioneered a new sales methodology with the healthcare industry, resulting in an unprecedented 80% "close to presentation" ratio. Subsequently decreased operational costs by 5% through eliminating ineffeciencies.

• Account Manager

  • 1998 - 1999

  #1 ranked Account Manager who increased new business sales by 35%.