Gineta Bagočiūnaitė
Business Development Manager at Pervesk- Claim this Profile
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English Professional working proficiency
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Lithuanian Native or bilingual proficiency
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Russian Limited working proficiency
Topline Score
Bio
Credentials
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FinTech Foundations and Overview
The Hong Kong University of Science and TechnologyAug, 2020- Nov, 2024 -
What is Social?
Northwestern UniversityAug, 2020- Nov, 2024 -
Professional, Customer Service (PCS)
TranscomJun, 2018- Nov, 2024
Experience
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Pervesk
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Lithuania
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Financial Services
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1 - 100 Employee
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Business Development Manager
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Mar 2022 - Present
Responsibilities include: -Identify and research potential clients. -Develop and maintain client relationships. -Coordinate with sales teams to develop mutually beneficial proposals. - Negotiate contract terms with clients and communicate with stakeholders. -Maintain and share knowledge through education, networking, events, and presentations; Responsibilities include: -Identify and research potential clients. -Develop and maintain client relationships. -Coordinate with sales teams to develop mutually beneficial proposals. - Negotiate contract terms with clients and communicate with stakeholders. -Maintain and share knowledge through education, networking, events, and presentations;
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Bankera
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Lithuania
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Banking
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100 - 200 Employee
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Head Of Customer Support
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Feb 2021 - Mar 2022
-Leading a team of 16 specialists providing 24/7 customer support via LiveChat, emails and phone worldwide with financial and technical questions. -Creating an inspiring team environment with an open communication culture. -Setting clear team goals and making sure that performance will reach the limits. -Leading a team of 16 specialists providing 24/7 customer support via LiveChat, emails and phone worldwide with financial and technical questions. -Creating an inspiring team environment with an open communication culture. -Setting clear team goals and making sure that performance will reach the limits.
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Bankera and SpectroCoin
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Lithuania
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Customer Support Agent at SpectroCoin, Bankera and Pervesk
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Oct 2019 - Jan 2021
Responsibilities include: - providing customer support through Live Chat, emails, and phone; - help for team lead to onboard new team members; -providing feedbacks for new team members; -constantly improving on new information regarding finance and technology. Responsibilities include: - providing customer support through Live Chat, emails, and phone; - help for team lead to onboard new team members; -providing feedbacks for new team members; -constantly improving on new information regarding finance and technology.
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R1 RCM
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United States
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Hospitals and Health Care
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700 & Above Employee
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Payment Posting Specialist
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Oct 2018 - Oct 2019
Responsibilities include: - inserting information to database about clients from America medical history; -checking clients bills for medical services and inserting them to companies database; Responsibilities include: - inserting information to database about clients from America medical history; -checking clients bills for medical services and inserting them to companies database;
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Transcom
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Customer Support Specialist
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Jun 2018 - Aug 2018
responsibilities include: -providing information about electrical questions for Lithuanian clients via phone; -providing improvement feedback for the team lead every month. responsibilities include: -providing information about electrical questions for Lithuanian clients via phone; -providing improvement feedback for the team lead every month.
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Education
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2021 - 2023
Vytauto Didžiojo universitetas
Master's degree, Business and Entrepreneurship -
2017 - 2021
Kauno Kolegija
Bachelor's degree, Cyber systems and safety
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