Experience

Rocky Mountain Oils

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Marketing Supervisor

  • Aug 2023 - Present

• Executive Assistant / Short Term Rental Property Manager

  • Sep 2021 - Present

  Melbourne, Florida, United States - Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service. -Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity. - Handled guest complaints promptly and appropriately, calling in repairmen and other support services. - Set up new rentals (decorate, order, and arrange furniture, create listings on multiple platforms) - Ensure all… Show more - Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service. -Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity. - Handled guest complaints promptly and appropriately, calling in repairmen and other support services. - Set up new rentals (decorate, order, and arrange furniture, create listings on multiple platforms) - Ensure all cleaning and maintenance tasks are taken care of in a timely manner - Maintained property management platform (edit listings, inbox, rental agreements, etc) - Help to respond to emails and interface with employees (onsite and remote) - Scheduling meetings and appointments and managing travel itineraries



Homepoint

• United States
• Financial Services
• 700 & Above Employee

• Site Business Associate

  • Jul 2020 - Sep 2021

  Maitland, Florida, United States Maintain and own site organizational chart and office roster via Visio and Excel Manage office access badges and maintain visitor log Publish office employee engagement newsletters via Publisher Update all office distribution email lists via Outlook Aid in facility support both in-office and remote Order office and breakroom supplies Support office associates with any admin requests in a timely manner Notarize office documents and ship out according to instruction



Frontline Performance Group

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Marketing Coordinator

  • Jan 2018 - Jul 2020

  Winter Park, Fl • Create all company social media and newsletter graphics and videos • Assist with high-level PowerPoint layout, design, and animation • Direct and edit all and current new hire headshots (+300) • Upload and manage company’s website with new content • Ensure all brand standard guidelines are used throughout company content, brochures, field contests, award certificates, presentations, HQ signage, etc. • Coordinate tradeshow items including full-size booth, handouts, and… Show more • Create all company social media and newsletter graphics and videos • Assist with high-level PowerPoint layout, design, and animation • Direct and edit all and current new hire headshots (+300) • Upload and manage company’s website with new content • Ensure all brand standard guidelines are used throughout company content, brochures, field contests, award certificates, presentations, HQ signage, etc. • Coordinate tradeshow items including full-size booth, handouts, and presentations • Serve on planning committee for annual company global conference (2016, 2017 & 2018) - Design name badges, agenda handouts, e-blasts, and gifts for over 200 attendees. • Prepare monthly expense reports validating all expenses are coded correctly • Organize all department meetings • Ensure all field team members are equipped with necessary company handouts (brochures, promo videos, etc.) Nominated for "Team Player of the Year" - 2019 Awarded "Team Member of Q3" - 2017 Frontline Performance Group (FPG) is a global change management consulting firm that believes in the potential of people. We work side by side with our clients to energize their team members, maximize their impact and passionately connect them with their customers to achieve transformational results. We develop true frontline ambassadors through a proven system of customized consulting, ongoing training and one-on-one coaching. Recognized by FORTUNE as one of America’s Best Medium Workplaces, FPG has team members from over 25 countries who provide an international perspective and share our clients’ passion for sustaining winning results. FPG is headquartered in Orlando, FL, with additional offices in London, Dubai, and Tokyo. The company is rapidly expanding across the globe. Learn more by visiting www.frontlinepg.com

• Marketing Assistant

  • Oct 2016 - Jan 2018

  Winter Park, Florida

• Administrative Assistant

  • Nov 2015 - Oct 2016

  Winter Park, Florida • Developed new graphics for the quarterly companywide newsletter • Branded and rebranded FPG documents • Facilitated content requests for field team members • Planned and executed all HQ events, celebrations, and meetings • Executed all front desk duties in a timely manner • Assisted Executive Assistant with any requested tasks



Prestige Business Solutions

• Recruiter

  • Aug 2015 - Nov 2015

  Orlando, Florida Area • Office Assistant responsible for answering phones, file organization, new hire paperwork, and payroll. • Contact potential candidates for opened positions in the company. • Responsible for updating social media websites (Instagram, Facebook, and Twitter) • Qualify candidates’ resumes that have applied as well as pull qualify resumes



Twistee Treat USA

• United States
• Restaurants
• 1 - 100 Employee

• Assistant Manager

  • Feb 2015 - May 2015

  Orlando, Florida Area • Handle all customer concerns and complains with urgency. • Supervises employees engaged in food preparation and customer interaction. • Train and educate new and old hires on new and innovated procedures. • Confer with current store manager to develop more efficient store layout and shift procedures. • Redesign opening and closing check lists.



Kay Jewelers Outlet in Leeds, AL

• United States
• Retail
• 300 - 400 Employee

• Sales Associate

  • Oct 2014 - Jan 2015

  Sanford, Florida • Continually exceed daily and monthly sales goals by working individually and with sales team. • Foster new relationships with customers on a daily basis by engaging in conversation. • Present merchandise and detailed information on features and benefits. • Assist office manager with inventory and product display upkeep. • Handle customer complains quickly, efficiently and courteously.



Hy-Vee, Inc.

• Retail
• 700 & Above Employee

• Sign Maker

  • Jan 2013 - Jul 2014

  Lawrence, KS • Constructed custom signage to coordinate with weekly and monthly specials, including holidays. • Hand crafted chalkboards according to department requests. • Painted and carved foam core into decorative props for main facade displays. • Proficient in Adobe editing software Illustrator, Photoshop, and In Design.

• Garden Center Specialist

  • 2012 - 2014

  Lawrence, KS • Assist Garden Center manager, Rebecca Kerns, with inventory replenishment on a weekly basis. • Collaborate with manager to develop daily agendas for part-time employees. • Coordinate merchandising efforts during peak sales periods. • Train and educate new hires on role responsibilities and expectations. • Aid managers with creating weekly work schedules for crew of six part-time employees. • Initiate customer interactions to answer any potential questions or… Show more • Assist Garden Center manager, Rebecca Kerns, with inventory replenishment on a weekly basis. • Collaborate with manager to develop daily agendas for part-time employees. • Coordinate merchandising efforts during peak sales periods. • Train and educate new hires on role responsibilities and expectations. • Aid managers with creating weekly work schedules for crew of six part-time employees. • Initiate customer interactions to answer any potential questions or concerns. • Effectively adapt to weather conditions to guarantee quality standards were being met at all times. • Organize inventory to ensure efficient use of greenhouse space.



Caribou Coffee

• United States
• Food and Beverage Services
• 700 & Above Employee

• Lead Barista

  • Dec 2011 - Apr 2014

  Lawrence, KS • Oversaw all barista’s drink efficiency and quality according to Caribou standards. • Taught new drink procedures and informed customers about our new roast master coffees. • Collaborated with manager Lana Nobo-Garcia on weekly inventory counts as well as product replenishment and unloading of incoming merchandise. • Decorated kiosk according to upcoming holidays with homemade decorations and pre-made signage. • Interact with customers while prepping and preparing drinks and… Show more • Oversaw all barista’s drink efficiency and quality according to Caribou standards. • Taught new drink procedures and informed customers about our new roast master coffees. • Collaborated with manager Lana Nobo-Garcia on weekly inventory counts as well as product replenishment and unloading of incoming merchandise. • Decorated kiosk according to upcoming holidays with homemade decorations and pre-made signage. • Interact with customers while prepping and preparing drinks and breakfast bakery. Show less



Dairy Queen

• United States
• Food and Beverage Services
• 700 & Above Employee

• Shift Leader

  • May 2011 - Aug 2011

  Atchison, KS • Established employee position map before the start of every shift. • Promoted a fast past work environment while maintaining quality of outgoing product. • Counseled with managers during monthly meetings regarding upcoming promotions.