Experience

USPA Global Licensing Inc.

• United States
• Retail Apparel and Fashion
• 100 - 200 Employee

• Executive Assistant to CEO & Chairman of the Board

  • Jul 2016 - Present



Private Residence of Ambassador and Mrs. Earle Mack

• Palm Beach, Florida

• House Manager

  • Nov 2015 - May 2016

  Professional Experience House Manager Mack Residence, Palm Beach, FL 2015 – Present Responsible for hiring, scheduling and training of housekeepers, gardeners, and property managers. Communicate repair and maintenance needs to homeowners and coordinate maintenance efforts with staff and external vendors Plan and coordinate special events from small dinners to large social functions. Maintain inventory of food and supplies for household. Show less



Pharmacy Development Services

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Executive Assistant to CEO

  • Apr 2014 - Jun 2015

  • Organized and planned staff meetings and events involving Board of Directors and membership affairs • Effectively streamlined daily office operations for the executive team in a deadline-driven environment • Managed busy travel schedule including extensive air, hotel and global travel arrangements • Assisted in organizing Pharmacy Business Growth Conference that fueled annual company growth • Served as a liaison between event planners, speakers, A/V technicians, videographers and staff members Show less



Foxwood Enterprises

• North Palm Beach, Florida

• Personal Assistant to High Profile Family

  • 2011 - 2014

  • Successfully maintained all social and professional demands of a high net-worth family • Managed ever-changing daily meetings and social schedule; communicated special requests to all parties • Handled complex event planning, including dining arrangements and special occasions • Provided logistical support including international travel planning and accommodations • Worked exclusively with top designers and stylists to select appropriate garments for all social functions • Successfully maintained all social and professional demands of a high net-worth family • Managed ever-changing daily meetings and social schedule; communicated special requests to all parties • Handled complex event planning, including dining arrangements and special occasions • Provided logistical support including international travel planning and accommodations • Worked exclusively with top designers and stylists to select appropriate garments for all social functions



JetBlue

• United States
• Airlines and Aviation
• 700 & Above Employee

• Inflight Crewmember

  • 2008 - 2011

  • Completed safety inspections before take off and landing consistent with company practices and FAA regulations • Delivered high-quality and award-winning service on every flight including diverse operating situations. • Assisted customers with lifting carry-on bags into overhead bins and provided special needs customers with various requests. • Demonstrated flexibility, patience, and enthusiasm during flight delays due to irregular operating procedures. • Responded to any in-flight emergencies and dispatched first aid when needed. Show less



L'Opera

• West Palm Beach, Florida Area

• Assistant Restaurant Manager

  • 2006 - 2007

  • Coordinated operation of the restaurant to ensure a high degree of customer service. • Developed and implemented formal operational systems and procedures including employee handbook, checklists, job descriptions and incentive programs. • Arranged social functions for local charities and organizations to increase restaurant exposure and patronage. • Coordinated operation of the restaurant to ensure a high degree of customer service. • Developed and implemented formal operational systems and procedures including employee handbook, checklists, job descriptions and incentive programs. • Arranged social functions for local charities and organizations to increase restaurant exposure and patronage.



The Ritz-Carlton Hotel Company, L.L.C.

• United States
• Hospitality
• 700 & Above Employee

• Concierge/Concierge Trainer

  • 2003 - 2006

  • Provided refined guest services at the Mobil Five Star, AAA Five Diamond luxury resort including tour arrangements and recommendations, and hotel, restaurant and airline reservations. • Fostered relationships with management of local restaurants and luxury activity vendors to provide resort guests with appropriate accommodations. • Diplomatically and effectively resolved guest grievances/problems. • Trained new concierges on standards and procedures of the resort as well as utilization of the concierge application: Concierge Assistant. Show less