Experience

Great Place To Work US

• United States
• Business Consulting and Services
• 200 - 300 Employee

• Business Analytics Manager

  • Jan 2022 - Present

• Customer Success Operations Manager

  • Jan 2020 - Feb 2022

  Our mission is to build a better world by helping organizations become a great place to work FOR ALL.



Cerego

• United States
• E-learning
• 1 - 100 Employee

• Customer Success Manager

  • Mar 2019 - Feb 2020

  Cerego is a SAAS e-learning company whose AI and machine-learning-powered platform helps people acquire, quantify, and retain knowledge over the long term. Cerego is a SAAS e-learning company whose AI and machine-learning-powered platform helps people acquire, quantify, and retain knowledge over the long term.



SIRUM

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Partnership Manager

  • Oct 2017 - Mar 2019

  - Led partnership growth initiatives through strategic outreach campaigns, in person corporate presentations, and hands-on account management. Achieved three high-watermark quarters and a roughly 30% increase in health facility medicine donors. - Manage and execute new client onboardings, account manage over 250 clients, and implement client retention efforts including monthly outreach activities. - Analyze and report account management metrics using Google Sheets and Salesforce. - Research, design and project manage ad hoc, cross-functional projects focused on continuous process and technical improvements to client experience. Show less



Central Texas Food Bank

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Benefits Access Program Coordinator

  • Aug 2016 - Aug 2017

  - Researched, designed, and implemented a pilot project to evaluate efficacy of reducing food insecurity and increasing job retention by conducting targeted SNAP outreach through employers. - Recruited and managed relationships with roughly 80 pilot project participants from a pipeline of over 100 corporate CEOs, business managers and small business owners. - Evaluated the effectiveness of the pilot project by recording and analyzing key metrics. -Supported the Social Services department by fostering partnerships with nonprofit organizations, schools and unions to increase SNAP awareness. -Optimized and managed Google Ad campaign to increase SNAP project outreach Show less



Triple Crown

• United States
• Staffing and Recruiting
• 200 - 300 Employee

• Senior Level Big Data Technical Recruiter

  • Sep 2015 - Jul 2016

  -Built and maintained relationships with senior level consultants -Identified appropriate candidates based on desired pay, professional aspirations, technical expertise, -geographic preferences, and other motivating factors -Arranged over interviews with major clients including Nike, Medtronic, and Direct TV -Built and maintained relationships with senior level consultants -Identified appropriate candidates based on desired pay, professional aspirations, technical expertise, -geographic preferences, and other motivating factors -Arranged over interviews with major clients including Nike, Medtronic, and Direct TV



Hostel Detroit

• United States
• Hospitality
• 1 - 100 Employee

• Program Manager (Contract)

  • Jun 2014 - Mar 2015

  -Recruited for and maintained a database of volunteer profiles -Managed website design for optimal usability -Communicated data analysis from guest satisfaction surveys into concise reports -Coordinated volunteer administered tours of Detroit -Recruited for and maintained a database of volunteer profiles -Managed website design for optimal usability -Communicated data analysis from guest satisfaction surveys into concise reports -Coordinated volunteer administered tours of Detroit



Asociación PRETOMA

• Playa Coyote, Costa Rica

• Marine Life Conservation Assistant (Intern)

  • Nov 2013 - Dec 2013

  -Conducted and recorded detailed research on the development of sea turtle eggs -Conducted and recorded detailed research on the development of sea turtle eggs



CultureWorks

• Holland, MI

• Communications and Programs Assistant (Intern)

  • May 2013 - Jun 2013

  -Strengthened social media presence with weekly updates to Twitter and Facebook -Updated website design using Photoshop -Establish positive relationships and visited with local businesses -Organized customer registration data and identified potential customers -Strengthened social media presence with weekly updates to Twitter and Facebook -Updated website design using Photoshop -Establish positive relationships and visited with local businesses -Organized customer registration data and identified potential customers



The American Academy

• United States
• Education Management
• 1 - 100 Employee

• Research Assistant

  • Feb 2013 - May 2013

  -Implemented new online database for scholarly research -Researched the civilization of origin, approximate date of creation, item usage, and other relevant features pertaining to approximately fifty artifacts -Developed systematized strategies for future research and documentation -Implemented new online database for scholarly research -Researched the civilization of origin, approximate date of creation, item usage, and other relevant features pertaining to approximately fifty artifacts -Developed systematized strategies for future research and documentation



Lakeshore Habitat for Humanity

• United States
• Construction
• 1 - 100 Employee

• Funds Development Assistant (Intern)

  • Sep 2012 - Dec 2012

  -Created project timeline and assisted in coordination of fundraising events -Developed template for forecasting donor contributions and volunteer involvement by organizing data from two years of past participation records -Composed grant proposals and edited drafts -Created project timeline and assisted in coordination of fundraising events -Developed template for forecasting donor contributions and volunteer involvement by organizing data from two years of past participation records -Composed grant proposals and edited drafts