Gina Tongpoen
Client Coordinator at HeySuccess Virtual Assistance Services- Claim this Profile
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Bio
Experience
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HeySuccess Virtual Assistance Services
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Philippines
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Education Administration Programs
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1 - 100 Employee
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Client Coordinator
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Nov 2021 - Present
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Online ESL Teacher
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Aug 2018 - Present
• Conducted activities and lessons based on ESL teaching methodologies to improve students' reading, writing, vocabulary, and conversing skills.• Tailored teaching style in accordance with students' needs and level.• Tracked student's progress.• Conducted level tests for upcoming students. • Conducted activities and lessons based on ESL teaching methodologies to improve students' reading, writing, vocabulary, and conversing skills.• Tailored teaching style in accordance with students' needs and level.• Tracked student's progress.• Conducted level tests for upcoming students.
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Private Tutor
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Jan 2017 - Jun 2018
• Assisted students with homework, projects, test preparation, papers, research, and other academic tasks.• Created study guides to boost student knowledge. • Assisted students with homework, projects, test preparation, papers, research, and other academic tasks.• Created study guides to boost student knowledge.
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Sitel Group
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Customer Service Associate
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Aug 2011 - Aug 2016
• Helped clients with their concerns about their accounts and recommended products and services according to their individual needs.• Improved customer satisfaction ratings by addressing issues and giving timely resolution. • Helped clients with their concerns about their accounts and recommended products and services according to their individual needs.• Improved customer satisfaction ratings by addressing issues and giving timely resolution.
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Education
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Saint Louis University
Bachelor of Science in Industrial Engineering, Industrial Engineering