Gina Tenner

Customer Success Manager at HUMANOO
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Contact Information
us****@****om
(386) 825-5501
Location
Berlin Metropolitan Area, DE
Languages
  • German Native or bilingual proficiency
  • English Full professional proficiency
  • French Elementary proficiency

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Credentials

  • bellicon® Jumping Fitness Instructor
    bellicon
    Oct, 2020
    - Nov, 2024
  • STOTT PILATES Certified Instructor
    Merrithew™
    Sep, 2019
    - Nov, 2024

Experience

    • Germany
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Customer Success Manager
      • Aug 2023 - Present

    • Social Media Manager
      • Mar 2023 - Aug 2023

  • LOVLY
    • Berlin, Deutschland
    • Founder
      • Jan 2019 - Present

      LOVLY empowers you to live happier & healthier lives by falling in love with yourself. Over and over again. Get the LOVLY app here: www.lovly.fitterapp.app LOVLY empowers you to live happier & healthier lives by falling in love with yourself. Over and over again. Get the LOVLY app here: www.lovly.fitterapp.app

  • AEST:Y
    • Berlin, Deutschland
    • Brand & Content Stylist
      • Feb 2020 - Mar 2023

      Simple, professional branding & content creation for solo entrepreneurs and small business owners • Head of marketing for an association with responsibility for the external communication concept, including websites and print design, email and social media marketing, which helped to increase sales by 500% over the period of a year. • Conception, design, copywriting and management of the social media presence of an established restaurant with a monthly reach of around 20,000 accounts, including negotiating collaborations with micro influencers. • Design and copywriting for a successful online coaching programme across the entire digital presence, strategic conceptual advice and writing, proofreading as well as editing of an 60 pages e-book. Show less

    • Germany
    • Advertising Services
    • 100 - 200 Employee
    • Senior Manager Corporate Projects and Project Lead INREACH (Influencer Marketing Conference)
      • Apr 2019 - Jan 2020

      • Project leadership for a B2B influencer marketing conference with more than 20 speakers, about 500 participants and 800 after-party guests, including content and visual conception, with key responsibility for hosting, coordination and negotiation of all involved departments, service providers as well as speakers and artists.•Strategic and content-related assistance to the CEO including storytelling for external communication at conferences and congresses or partnerships as well as internally for strategy meetings and annual planning. Show less

    • Senior Project Manager
      • Jun 2018 - Mar 2019

      • Project and campaign management of more than 50 word-of-mouth and influencer marketing campaigns for well-known consumer brands in Germany and the UK including client consultation and support, coordination of all departments and service providers, copywriting, results analysis and presentation to the client (E.g., P&G, Nivea, Unilever).• Conception, management and organic growth of a social media presence with more than 20,000 followers in 12 months. • Consultancy and management of a comprehensive research campaign for a German consumer goods cooperstion with more than 5,000 active participants. Show less

    • Project Manager
      • Nov 2016 - Jun 2018

    • Junior Project Manager
      • May 2016 - Oct 2016

    • Germany
    • Advertising Services
    • 400 - 500 Employee
    • Junior Project Manager Brand Experience
      • Nov 2015 - Apr 2016

      • Consulting and accounting for a billion dollar corporation including conception and planning of a major national product launch - internal as well as external. • PR & Social Media Marketing for a consumer brand including monthly content planning and paid advertising. • Consulting and accounting for a billion dollar corporation including conception and planning of a major national product launch - internal as well as external. • PR & Social Media Marketing for a consumer brand including monthly content planning and paid advertising.

    • Germany
    • Environmental Services
    • 400 - 500 Employee
    • Marketing Manager Corporate Communications and Deputy Project Lead
      • Sep 2014 - Oct 2015

      • Project management of an initiative of more than 20 local public companies including conceptual and organizational preparation of a kick-off event with relevant speakers and stakeholders. • Content management, writing and editing for several internal and external media channels as well as events.

    • Business Management Trainee
      • Oct 2011 - Sep 2014

      in Procurement, Customer Service, Sales, Corporate Communication & Marketing• Implementation of a cost-benefit analysis with the customer service to reduce annual costs by 5% (approx. EUR 20-30k) while increasing service quality. • Development of a fully automated proposal database for the sales department.• Copywriting and editing for several internal and external media channels as well as events.

    • Germany
    • Wholesale Building Materials
    • 1 - 100 Employee
    • Marketing Assistant
      • Apr 2011 - Aug 2011

      • Implementation of a comprehensive competitive analysis as a basis for a sharp marketing strategy including concept and implementation of parts like merchandise, print or website redesign.

    • Administrative Assistant
      • Jul 2010 - Mar 2011

      • Successful assistance to a company takeover by a new managing director by structuring and documenting the business processes and coordinating all stakeholders involved.

Education

  • Steinbeis-Hochschule School of Management and Innovation
    Master of Science (M.Sc.), Advanced Marketing Management
    2014 - 2018
  • Hochschule für Wirtschaft und Recht Berlin
    Bachelor of Arts (B.A.), Business Administration / Industry
    2011 - 2014
  • Goethe Schiller Gymnasium
    Abitur, Englisch
    2004 - 2010

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