Experience

IGI Prudential Insurance Ltd.

• Nepal
• Insurance
• 1 - 100 Employee

• Financial Services Associate

  • Nov 2021 - Present

  - Independently processes Back to Work reinstatement claims and creates Next Day Payments for review - Processes account maintenance from correspondence mailed by participants - Handles 35-45 customer requests and inquiries daily through the customer service line - Displays a confident and positive outcome focused demeanor when assisting retirees - Independently processes Back to Work reinstatement claims and creates Next Day Payments for review - Processes account maintenance from correspondence mailed by participants - Handles 35-45 customer requests and inquiries daily through the customer service line - Displays a confident and positive outcome focused demeanor when assisting retirees



UC Santa Barbara Office of Financial Aid and Scholarships

• Santa Barbara, California Area

• Financial Aid Peer Advisor

  • Nov 2018 - Aug 2021

  Peer Advisor - Experience with ProSAM Suite - software that processes state and federal student aid management - Experience with Campus Logic - a digital platform that processes appeals and verification documents - Advises students, parents, and the general public regarding the financial aid application process, awarding aid, and aid disbursement - Possesses a broad range and specific knowledge of the administration of federal, state, and campus-based financial aid programs and the policies of other campus departments - Billing, Registrar, Housing, Admissions, and the Graduate Division - Resolves problems and answers questions of complex difficulties via front desk, phones, and through email communications - Informs students of their rights and responsibilities and the mechanisms of appealing financial aid decisions - Demonstrates judgment and discretion in matters of financial confidentiality - Attends weekly peer training meetings on financial aid resources and programs Direct Loans Analyst Assistant - Assists with the document processing, filing, and accepting of federal and private loans Show less



Associated Students of UC Santa Barbara

• Government Administration
• 1 - 100 Employee

• Alternative Breaks Coordinator

  • Jun 2020 - Jun 2021

  - Attended weekly leader and general meetings - Actively participated in funding request discussions that require a familiarity with AS financial policies - Collaborated with other board members to host fundraising, social, and volunteering events - Designed an original sponsorship project to support local artists and nonprofits nationwide - Sponsored five local non-profits through outreach and with donations of project supplies - Attended weekly leader and general meetings - Actively participated in funding request discussions that require a familiarity with AS financial policies - Collaborated with other board members to host fundraising, social, and volunteering events - Designed an original sponsorship project to support local artists and nonprofits nationwide - Sponsored five local non-profits through outreach and with donations of project supplies



UC Santa Barbara

• Higher Education
• 700 & Above Employee

• Teaching Assistant

  • Apr 2019 - Mar 2020

  - Teaching Assistant for Beginning Ballroom Dance courses offered at UC Santa Barbara - Instructs the following on an intermediate level: Foxtrot, Swing, Waltz, Tango, Salsa, Cha cha, Rhumba- Demonstrates dances to class sizes of 50 to 70 students while breaking down steps for individual couples- Proctors dance finals and grades students based on improvement and technique - Assists couples by making corrections in their technique

• Research Assistant

  • Mar 2019 - Jun 2019

  - Evaluates and categorizes campaign statements according to the policy arenas laid out by the 2015 Policy Agendas Project- Identifies campaign rhetoric and statements based on both content and framing - Participates in data analysis by examining variation in issue salience between candidates based on candidate and district demographics



Law Offices of Robert B. Locke

• Goleta, California

• Legal Assistant

  • Jul 2019 - Dec 2019

  - Produced drafts of Wills, Trusts, and other Estate Planning documents - Answered phone calls and scheduled appointments with clients - Filed and handled documents, archive folders, letters, and billing statements for clients - Produced drafts of Wills, Trusts, and other Estate Planning documents - Answered phone calls and scheduled appointments with clients - Filed and handled documents, archive folders, letters, and billing statements for clients



UCSB Annual Fund

• United States
• Fundraising
• 1 - 100 Employee

• Student Ambassador

  • Nov 2017 - Oct 2018

  - Fundraised for student programs by calling UCSB alumni and parents for donations - Improved telephone etiquette to maintain a consistent 60%+ credit card and pledge percentage - Utilized interpersonal skills when appealing to and communicating with diverse people - Awarded MVP Caller for week one of winter quarter by earning a $525 donation average and 100% pledge percentage - Fundraised for student programs by calling UCSB alumni and parents for donations - Improved telephone etiquette to maintain a consistent 60%+ credit card and pledge percentage - Utilized interpersonal skills when appealing to and communicating with diverse people - Awarded MVP Caller for week one of winter quarter by earning a $525 donation average and 100% pledge percentage



KYCC (Koreatown Youth and Community Center)

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Environmental Services Specialist

  • Jul 2016 - Sep 2018

  Info: The Environmental Services sector of KYCC serves its Koreatown community and greater Los Angeles area by emphasizing three main areas of work, tree planting and maintenance, graffiti removal, and street cleanup. Data Entry Consultant- Summer, 2018 - Managed data entry: manually updated and transcribed over 1500 entries using an inventory software to analyze the program’s impact and compile data for city grants Events Coordinator- Summer, 2018 - Spearheaded KYCC’s free tree distribution program: coordinated 10 events over the summer while collaborating with LA City Plants and local businesses - Served as the middleman between KYCC’s event staff and LA City Plants or businesses - Expanded and retained KYCC’s network of event partners - Mentored new staff, summer youth hire, and volunteers with Powerpoint training Summer Youth- Summer, 2016 – 2018 - Canvassed door-to-door, advocating residents to sign up for tree planting services - Developed public speaking skills by training the Los Angeles community on proper tree care guidelines - Efficiently inspected and marked locations suitable for tree planting, following city guidelines and a map of Los Angeles - Persuaded hundreds of Los Angeles residents to adopt trees during free tree distributions - Responded to 311 requests by fulfilling 25+ graffiti removal requests a day - Planted 12+ trees or completed 60+ tree maintenance a day Show less