Financial Analyst II

• May 2022 - Present

Credit Analyst

• Aug 2020 - May 2022

• Evaluate and assess customer payment history, creditworthiness, and income to approve or deny loan requests within high-volume environment • Coordinate and communicate with sales team, dealerships, coworkers, and management to drive efficient loan origination and processing, resulting in seamless lending experience for over 50 customers per day • Display an unparalleled dedication to providing excellent customer service, leading to maximization of client satisfaction and retention as well as strong customer relations • Attain 98% accuracy in funding quality along with responding to inquiries and queries as well as addressing concerns and complaints via phone calls and emails • Leverage expertise in fraud and risk assessment to detect and report fraudulent activity • Joined the Right Environment Committee to promote positive culture in the office Show less

Strategic Support Associate

• May 2019 - Aug 2020

• Utilized in-depth knowledge of Tableau and Excel to drive operations analytics by building and providing scheduling visualizations • Prioritized tasks, completed assignments, and managed workload in timely manner to excel within fast-paced, deadline-driven environment • Entered and recorded data for future use and reference while ensuring accuracy by avoiding errors and discrepancies • Processed annuity withdrawal requests while preventing fraudulent activity through implementation of strict controls • Selected by management to plan, execute, and complete specialized Tableau project • Utilized in-depth knowledge of Tableau and Excel to drive operations analytics by building and providing scheduling visualizations Show less

Professorial Assistant

• Sep 2016 - Aug 2019

• Collaborated with a finance professor at Michigan State University to conduct extensive research on prominent businesspeople, locations, and various topics in corporate governance while compiling data, summarizing information, and interpreting findings within Excel • Edited and submitted research papers under tight deadlines while complying with applicable criteria and publishing standards • Corresponded with faculty from the MSU Honors College, Eli Broad Business College, and other research institutions to facilitate overall research process Show less

Server and Hostess

• Jun 2017 - Dec 2018

• Utilized strong interpersonal skills while building a rapport with customers • Remained calm, courteous, and friendly while multi-tasking • Maintained communication with coworkers to ensure high quality and efficient service • Answered phones and clearly and concisely responded to customer needs • Utilized strong interpersonal skills while building a rapport with customers • Remained calm, courteous, and friendly while multi-tasking • Maintained communication with coworkers to ensure high quality and efficient service • Answered phones and clearly and concisely responded to customer needs