• Aug 2022 - Present

• Jul 2022 - Present

CEO Managing Director

• Jun 2018 - Present

Learning & Development BA Specialist

• Jan 2014 - Present

Managing Director

• Nov 2017 - Jun 2020

Our team has extensive experience in Retail Intermediary sector of the financial services industry prior to setting up Compliance Advice and hold qualifications in Management, HR Learning and Development, Compliance, Project Management and QFA. We partner with SME’s bringing solutions in meeting challenging regulatory requirements and growing their business through advice support and training. Our team has extensive experience in Retail Intermediary sector of the financial services industry prior to setting up Compliance Advice and hold qualifications in Management, HR Learning and Development, Compliance, Project Management and QFA. We partner with SME’s bringing solutions in meeting challenging regulatory requirements and growing their business through advice support and training.

Project Management Area

• Apr 2016 - 2017

Project Management - on various projects including Change Mangement/Compliance/L&D projects Reporting Produce various reports on successes (deliverables achieved) on issues and risks, key milestones. These reports are normally levelled depending on which level of management the report is for. This may also include Executive Summaries, MI (Management Information), KPIs (Key Performance Indicators) etc. Planning All projects have a plan – including key milestones (levelled e.g. M0, M1, M2), all have a reference and be RAGd (Complete, Red – Missed/Will Miss, Amber – At Risk, Green – On track, Blue – Complete, Grey – Not planned). Normally these would be supported by tasks with resources assigned. Barriers to Delivery (RAID) Logs for Risks, Assumptions, Issues and Dependencies and manage these to an agreed frequency and in line with minimum standards set by PMO. Each tab would be slightly different but would normally includes Reference number, Description, Impact, RAG, Impact Date (if applicable), Mitigation, Progress, Closure date, Owner etc. Change Control This would be a formal process and sign-off for changing milestones, scope and/or finances with agreed templates and sign-off approval in one/some of the meetings mentioned above. Finance & Resourcing Projects should have a set budget and the pmo would monitor forecast/ actual spend throughout the project. Resource activity can vary – would include tracking the resources and their cost, could be tracking assignment to tasks (with above), could be assisting with timesheets/ invoices. Configuration Management PMO would normally set naming conventions, also shared drive management, sharepoint if in use etc and the appropriate access to these. Show less

• Jan 1993 - 2013

Experienced professional with significant experience within the financial services industry. Self-motivated, proactive and positive. Always seeking to enhance skills and develop new skills. Open-minded and creative as well as systematic and analytical. I am passionate about communication management, learning, change and improvement.

• 1993 - 2013

Successfully trained/coached staff to achieve Regional Excellence Awards in Best Customer Service and Best Commercial Branch, Best Retail Business Development and Best Sales Team.• Delivered training for staff/managers including front-line covering induction, processes, sales and service, management accounting and people management courses• Conducted compliance risk assessment processes on an ongoing basis.• Responsible for development of operational procedures including training material for all products and services for front-line staff and support to admin staff on a wide range of training programmes. • Developed and delivered specific training, coaching to enhance a sales culture within areas that yielded tangible sales results in areas such as Direst Sales - Lending, Insurance and Investment Products.• Requested secondment to on-line Banking where I developed training skills in online Direct Sales, Call/Cost Centre environment over an eighteen-month period. Show less