Experience

GSi Events Ltd

• Events Coordinator

  Woking in the events team on mass participation running events that take place in Edinburgh, Glasgow, London and Bournemouth, including Edinburgh Marathon Festival, Scottish Half Marathon, Kilomathon and Run Bournemouth. Woking in the events team on mass participation running events that take place in Edinburgh, Glasgow, London and Bournemouth, including Edinburgh Marathon Festival, Scottish Half Marathon, Kilomathon and Run Bournemouth.



GSi Events Ltd

• United Kingdom
• Spectator Sports
• 1 - 100 Employee

• Assistant Events Coordinator

  • Mar 2022 - Present

  Woking in the events team on mass participation running events that take place in Edinburgh, Glasgow, London and Bournemouth, including Edinburgh Marathon Festival, Scottish Half Marathon, Kilomathon and Run Bournemouth. Woking in the events team on mass participation running events that take place in Edinburgh, Glasgow, London and Bournemouth, including Edinburgh Marathon Festival, Scottish Half Marathon, Kilomathon and Run Bournemouth.



peakfifteen

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Content Consultant and Project Manager

  • May 2021 - Present



The University of Edinburgh

• United Kingdom
• Research Services
• 700 & Above Employee

• Web Content Officer

  • Jan 2021 - May 2021



SRUC

• United Kingdom
• Higher Education
• 500 - 600 Employee

• Website Project Officer

  • Apr 2020 - Dec 2020



abrdn

• United Kingdom
• Financial Services
• 700 & Above Employee

• Digital Content Consultant

  • Aug 2019 - Mar 2020

  I'm worked on the migration of HR content from two current intranets to a single platform. The new platform is accessible to all colleagues in over 20 countries that SLA operates in and provides a custom user experience depending on their location and management level. - Gathering requirements of all content being migrated to the new platform. - Working with a 3rd party supplier to brand and configure the new platform. - Collaborating with colleagues to create a new website structure using card sort and user testing exercises. - Creating tutorial videos and rewriting HR content with stakeholders. - Working with HR business and multimedia team to design and rebrand 35 new policy and support documents. - Coordinating the decommission of old content on current intranet and signposting to the new platform. Show less



Royal Bank of Scotland Business

• United Kingdom
• Banking
• 700 & Above Employee

• UX Content Writer

  • Feb 2019 - Aug 2019

  Worked as part of a scrum team to create and improve the user experience for NatWest and Royal Bank of Scotland digital channels. My main focus was on developing the personal loans application journey. - Writing all page copy, error and validation messages for the personal loans application process. - Testing potential new user journeys with real customers and analysing feedback with wider UX team. - Collaborating with other UX Writers making sure copy and formatting across the brand remained consistent. Show less



TSB Bank

• United Kingdom
• Banking
• 700 & Above Employee

• Assistant Digital Communications Manager

  • May 2016 - Feb 2019

  The everyday - Video editing vlogs and other internal communications content. - Graphics creation for promotional banners and internal campaigns. - Intranet metrics, reporting and recommending improvements to content editors across the business. - Helping publishers with our Content Management System. - Ideas creation, planning and delivery of the digital experience to support the TSB internal conference. I led the development of our conference mobile app and the digital experience colleagues not attending the conference would receive. This included a conference live-feed, competitions and filmed interviews with speakers. The bigger picture Working with Partners across TSB to build our new intranet on Office 365. This involved everything from content discovery sessions, defining and testing content architecture, image and style guide creation, and moderating Yammer, a bank-wide social platform. Show less



Future Williams & Glyn Team - RBS

• Banking
• 1 - 100 Employee

• Senior Business Analyst, Digital Content (Contract)

  • Sep 2015 - May 2016

  Working across the business to build the intranet for new challenger bank Williams & Glyn. - Identify and gather intranet content requirements from across the business by designing and delivering a number of workshops. - Create, edit and publish content (written and imagery) within the Content Management System. - Develop editorial and accessibility guidelines. - Manage key stakeholders including content creators and senior managers when signing off copy. - Develop content testing plan including ongoing user testing and feedback. Show less



Dentsu Creative Edinburgh

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Community Manager

  • Apr 2015 - Aug 2015

  I worked across a variety of social media accounts for B2B and B2C businesses. Clients ranged from breakdown cover and financial services to food and drinks brands. - Conceiving creative ideas to pitch to clients for social posts. - Developing content plans. - Social media copywriting across multiple platforms. - Monitoring and moderating community activity. - Creating stats/activity reports, insights and recommendations. - Developing relationships with communities and online influencers. Show less



Maverick Television

• United Kingdom
• Media Production
• 1 - 100 Employee

• Community Manager

  • Apr 2013 - Nov 2014

  Worked on a multi-platform project to provide health and well-being information targeted at people with long term conditions. The project worked with a consortium of technology and content partners using Agile development. - Growing and managing online community members. - Creating original local level and national-interest content, which included writing articles, photography and creating short films. - Ongoing website optimisation using site analytics and continuous testing. - Pre-production duties for filming including risk assessments, location scouting and participant briefings. - End-to-end publishing responsibilities: create, upload, review and approving content. - Finding and working with guest bloggers. - E-newsletter creation and distribution. Show less



RBS

• United Kingdom
• Banking
• 700 & Above Employee

• Web Publisher

  • Jul 2009 - Apr 2013

  I worked as part of a small team responsible for updating and managing the content of several websites including www.rbs.co.uk, www.rbs.com and www.natwest.com. Responsibilities included: - Updating pages with new text and image content (HTML/XML) - Working as front line support answering and assisting with technical questions and problems - Complying with accessibility to create new pages and sections within multiple websites - Implementing SEO changes and interest rates - Ensuring strict branding guidelines were adhered to over multiple RBS group websites Platforms and languages: XML, HTML, CSS, JavaScript, XSL, in-house change request system (CRS) to track requests, Twitter Bootstrap, Dreamweaver, Adobe CQ5, TortoiseSVN. Show less



STV Group plc

• United Kingdom
• Broadcast Media Production and Distribution
• 400 - 500 Employee

• Web Assistant

  • Oct 2012 - Dec 2012

  Improve the profile of STV Entertainment social accounts and create a strategy for future social media platforms that the Entertainment team could implement. - Find Scottish audience commenting about prime time shows (The X Factor) and engage - Chat with current followers, share site content with them. - Build up an STV network and cross message with them. EG. talking about related programming and news to STV Entertainment audience. Improve the profile of STV Entertainment social accounts and create a strategy for future social media platforms that the Entertainment team could implement. - Find Scottish audience commenting about prime time shows (The X Factor) and engage - Chat with current followers, share site content with them. - Build up an STV network and cross message with them. EG. talking about related programming and news to STV Entertainment audience.



Forest Pitch

• Edinburgh

• Social Media Assistant

  • May 2012 - Aug 2012

  Forest Pitch was an art project funded by the Cultural Olympiad as part of the London 2012 Festival. The project by Craig Coulthard was a celebration of art and sport that revives the original spirit of the modern Olympics. - Work with artist and Marketing Assistant to create social media plan - Live Tweeting the Forest Pitch event - Implement plan, create competitions, topics and content to distribute Platforms and languages: Wordpress, Facebook, Twitter Forest Pitch was an art project funded by the Cultural Olympiad as part of the London 2012 Festival. The project by Craig Coulthard was a celebration of art and sport that revives the original spirit of the modern Olympics. - Work with artist and Marketing Assistant to create social media plan - Live Tweeting the Forest Pitch event - Implement plan, create competitions, topics and content to distribute Platforms and languages: Wordpress, Facebook, Twitter



Central Station

• Glasgow, United Kingdom

• Assistant Content Manager

  • Mar 2011 - Oct 2011

  Central Station is a cross discipline arts social networking website. It funds creative projects and promotes art and collaboration worldwide. - Create conversation and moderate online community - Create HTML newsletters - Answering emails from website members helping with technical/personal account queries - Interview artists and write reviews as a staff blogger - Monitor and post on numerous social networks Platforms and languages: Hootsuite (Facebook, Twitter), custom CMS, MailChimp Show less



Digital Spy

• United Kingdom
• Book and Periodical Publishing
• 1 - 100 Employee

• Production Assistant

  • Apr 2009 - May 2010

  Working from home at the weekend I had to meet deadlines set by the Production Manager who is based in London. - Sourcing and editing images with Adobe Photoshop, and uploading to CMS - Captioning photographs - Creating graphics for interviews and reviews. Platforms and languages: In-house change request ticketing system to track requests. Working from home at the weekend I had to meet deadlines set by the Production Manager who is based in London. - Sourcing and editing images with Adobe Photoshop, and uploading to CMS - Captioning photographs - Creating graphics for interviews and reviews. Platforms and languages: In-house change request ticketing system to track requests.



Stevenson College Edinburgh

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• New Media Lecturer

  • Feb 2009 - Jun 2009

  Worked part time teaching web design and interactive media to an HND design class. I taught both young and mature students. - Preparing and presenting lectures about design and online media to the class. - Assisting students with problems and supporting their learning with regular meetings. - Assessing students throughout the semester on their work. Worked part time teaching web design and interactive media to an HND design class. I taught both young and mature students. - Preparing and presenting lectures about design and online media to the class. - Assisting students with problems and supporting their learning with regular meetings. - Assessing students throughout the semester on their work.



20/20 Productions Europe Ltd

• United Kingdom
• Events Services
• 1 - 100 Employee

• Digital Designer

  • May 2008 - Dec 2008

  Worked at 20/20 Productions as Digital Designer creating and developing marketing campaigns for clients in the health and financial sector. Worked at 20/20 Productions as Digital Designer creating and developing marketing campaigns for clients in the health and financial sector.