Gina Darnaud

Communications & Member Experience Director at Student Success Network
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Location
Brooklyn, New York, United States, US

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Experience

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Communications & Member Experience Director
      • Jan 2022 - Present

      CommunicationsLead communications strategy, using Airtable to track metrics and plan content with a team of 3. Cultivate a culture of storytelling, youth-adult partnership, and strengths-based content.Network Member Experience Guide network member experience strategy, designing recruitment and membership processes including alignment, onboarding, and growth. StrategyParticipate as a member of racial equity team dedicated to testing out transformative practices that promote a community of care and aim to create more spaces for psychological safety.

    • Communications & People Operations Manager
      • Apr 2020 - Jan 2022

      Communications Lead external communications for and with a community of 80 NYC youth partnership organizations, centering a strategy around relationships, data, and partnership. Foster storytelling culture to elevate member experiences, feature anti-racist narratives, amplify youth voice, and share power. Operations Maintain current internal communications systems and support people and culture processes for a team of 10 employees. Provided strategic input when team transitioned to remote-based work.

    • Communications & People Operations Associate
      • Jul 2019 - Apr 2020

      Partnered with COO on internal operations, long-term growth (including network recruitment), and communications strategies. Generated digital content for social media, blogs, resource library, and newsletters. Co-created and operationalized people and culture processes related to employee belonging and experience, including hiring, onboarding, exit interviews, and internal communications.

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Emerging Leaders Fellow
      • Aug 2020 - Apr 2021

    • United States
    • Primary and Secondary Education
    • 700 & Above Employee
    • Digital Communications Consultant, Office of School Wellness Programs
      • Dec 2018 - Jul 2019

      Designed digital content and conducted user engagement analysis for a digital outreach improvement plan, collaborating with different departments and agencies. Served as the team liaison in supporting the NYC initiative to ensure all DOE communications are ADA compliant. Supported the IT team as the FreshDesk communications team liaison for website re-launch and re-design. Designed digital content and conducted user engagement analysis for a digital outreach improvement plan, collaborating with different departments and agencies. Served as the team liaison in supporting the NYC initiative to ensure all DOE communications are ADA compliant. Supported the IT team as the FreshDesk communications team liaison for website re-launch and re-design.

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Marketing Analyst
      • Nov 2018 - Apr 2019

      Developed digital content and assisted in planning neighborhood engagements and sustainability events. Developed digital content and assisted in planning neighborhood engagements and sustainability events.

    • United States
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Communications Consultant
      • Oct 2018 - Dec 2018

      Designed customizable digital products and provided strategic guidance for communications outreach, building the school's digital brand awareness. Designed customizable digital products and provided strategic guidance for communications outreach, building the school's digital brand awareness.

    • United States
    • Consumer Services
    • 1 - 100 Employee
    • Community Happiness Support Associate - Freelance
      • Sep 2018 - Sep 2018

      Served as a short-term digital contact for customer support by fielding questions and testing tech issues, using HelpScout. Served as a short-term digital contact for customer support by fielding questions and testing tech issues, using HelpScout.

    • United Kingdom
    • Program & Digital Content Manager
      • Sep 2016 - Aug 2018

      Managed partnership portfolio of 6 schools to co-create healthy spaces with parents, community members, and youth, using wellness education and food policy as a lever to advance health equity. Coordinated and nurtured a 60 member volunteer program and built strong partnerships with universities and corporate donors. Led digital communications strategy and served as an equity team member to collaborate on evaluation and process improvement. Managed partnership portfolio of 6 schools to co-create healthy spaces with parents, community members, and youth, using wellness education and food policy as a lever to advance health equity. Coordinated and nurtured a 60 member volunteer program and built strong partnerships with universities and corporate donors. Led digital communications strategy and served as an equity team member to collaborate on evaluation and process improvement.

    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Crew Memeber
      • Jun 2015 - Sep 2016

    • United States
    • Higher Education
    • Campus Ministry Student Assistant
      • May 2014 - May 2016

    • Denmark
    • Think Tanks
    • 1 - 100 Employee
    • Digital Content Intern
      • Jan 2016 - Apr 2016

      Contributed content for digital blog, informing and engaging individuals on a range of policy actions. Topics included health, citizenship, water, sustainability, education, and agriculture. Contributed content for digital blog, informing and engaging individuals on a range of policy actions. Topics included health, citizenship, water, sustainability, education, and agriculture.

    • Marketing Intern & Wellness Educator
      • Sep 2015 - Dec 2015

      Supported marketing strategy in addition to teaching wellness classes and planning workshops for students, parents, and community members. Supported marketing strategy in addition to teaching wellness classes and planning workshops for students, parents, and community members.

    • Social Justice Youth Facilitator
      • Jun 2014 - Aug 2014

      Facilitated group dialogue sessions and advocacy activities with and for teens to explore ways to create sustainable, local, and collaborative community change. Facilitated group dialogue sessions and advocacy activities with and for teens to explore ways to create sustainable, local, and collaborative community change.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Research Intern
      • Jun 2011 - Aug 2011

Education

  • St. John's University
    Bachelor of Science (B.S.), Health and Human Services
    2012 - 2016

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