Experience

Rigid Technologies Co., Ltd.

• Thailand
• Mechanical Or Industrial Engineering
• 1 - 100 Employee

• Sales Executive

  • Aug 2019 - Present



MediaKids Academy

• Thailand
• Education Administration Programs
• 1 - 100 Employee

• Curriculum Developer

  • Jun 2017 - Aug 2019

  As a Curriculum Developer my task includes making and enhancing curriculum to be used in teaching students, it includes creating flashcards, unit tests, laboratory activities and other activities for students. As a Curriculum Developer my task includes making and enhancing curriculum to be used in teaching students, it includes creating flashcards, unit tests, laboratory activities and other activities for students.



BTLV House of Travels

• Senior Supervisor

  • Sep 2012 - May 2017

  As a supervisor, I was tasked to supervised the quality of service we offer to our clients.My responsibility includes monitoring of our sales personnel, and daily reports. As a supervisor, I was tasked to supervised the quality of service we offer to our clients.My responsibility includes monitoring of our sales personnel, and daily reports.



Direct Access

• Sales Team Lead

  • Jul 2010 - Jul 2012

  As a Team Leader it was my responsibility to handle and manage my team which has 15 sales agents. It was also my responsibility to ensure that quotas are meet in timely manner without sacrificing quality.My responsibility includes direct reporting the management for everything, it includes sales report, agent profiles, coaching logs and all other necessary reports. As a Team Leader it was my responsibility to handle and manage my team which has 15 sales agents. It was also my responsibility to ensure that quotas are meet in timely manner without sacrificing quality.My responsibility includes direct reporting the management for everything, it includes sales report, agent profiles, coaching logs and all other necessary reports.



SYKES Philippines

• Philippines
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • May 2009 - Jul 2010

  Cater incoming calls that supports US based prepaid telecommunications facilities.Perform troubleshooting with phone services.Deals with billings and other payment options. Cater incoming calls that supports US based prepaid telecommunications facilities.Perform troubleshooting with phone services.Deals with billings and other payment options.



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Sep 2005 - Mar 2007

  Cater incoming calls that supports US based telecommunications facilities.Perform troubleshooting with phone services.Deals with billings and set up promissory payments.Accept payments. Cater incoming calls that supports US based telecommunications facilities.Perform troubleshooting with phone services.Deals with billings and set up promissory payments.Accept payments.