Gilo Plaatje
Manager Payment Systems at MobiPay- Claim this Profile
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Bio
Credentials
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COBIT 5 Foundation
APMG InternationalMay, 2017- Sep, 2024 -
ITIL Foundation
Loyalist Exam ServicesApr, 2012- Sep, 2024 -
Certified ScrumMaster® (CSM®)
Scrum AllianceApr, 2022- Sep, 2024 -
PCI DSS
NetHost Legislation Ltd ( PCI DSS QSA Company )Sep, 2014- Sep, 2024
Experience
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MobiPay
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Telecommunications
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1 - 100 Employee
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Manager Payment Systems
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Aug 2015 - Present
Establish and management of the payment systems department. Managing the Risk and Compliance Team Payment Clearing House representative at the Payment Association of Namibia. Project Manager to all payments associated projects. Establish and management of the payment systems department. Managing the Risk and Compliance Team Payment Clearing House representative at the Payment Association of Namibia. Project Manager to all payments associated projects.
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Ebank Limited
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Hospitals and Health Care
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Manager: Payment Streams
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Jan 2014 - Jul 2015
• Responsible for the daily supervision of EBank’s payment streams (EFT, card and mobile); • Serve as the link between EBank’s Operations Department and EBank’s Technology Team; • Liaison with PAN and Namclear; • Liaison with Visa or Mastercard; • Overview and responsibility for back office operations and call centre management; • Resolve technical customer queries; • Responsible for the daily supervision of EBank’s payment streams (EFT, card and mobile); • Serve as the link between EBank’s Operations Department and EBank’s Technology Team; • Liaison with PAN and Namclear; • Liaison with Visa or Mastercard; • Overview and responsibility for back office operations and call centre management; • Resolve technical customer queries;
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Bank Windhoek
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Financial Services
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700 & Above Employee
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Service Manager
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Aug 2011 - Dec 2013
Plan, direct and co-ordinate the entire IT operations service delivery for the Bank through a network of outsource vendors and internal infrastructure resources. Manage a team of IT Service Desk Agents and Desktop Support Engineers Manage the performance of services in conjunction with the 3rd party Apps & Supplier Management Specialist to clients as per agreed contract and ensure that Service Levels are achieved. Plan, direct and co-ordinate the entire IT operations service delivery for the Bank through a network of outsource vendors and internal infrastructure resources. Manage a team of IT Service Desk Agents and Desktop Support Engineers Manage the performance of services in conjunction with the 3rd party Apps & Supplier Management Specialist to clients as per agreed contract and ensure that Service Levels are achieved.
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Standard Bank Group
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South Africa
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Financial Services
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700 & Above Employee
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Test Manager
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Sep 2010 - Jul 2011
Responsible for overall testing of the new Core Banking System (Finacle). Responsible for overall testing of the new Core Banking System (Finacle).
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Namclear
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Namibia
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Financial Services
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1 - 100 Employee
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Project Manager
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Dec 2009 - Jul 2010
Responsible to implement all Industry related projects that affects Namclear.
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Systems Administrator
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Mar 2004 - Nov 2009
IT Infrastructure management
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OGM Officer
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Apr 1994 - Feb 2004
Workstation, ATM and IT Infrastructure Installations End-user Support Workstation, ATM and IT Infrastructure Installations End-user Support
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Education
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2013 - 2017
Management College of Southern Africa (MANCOSA)
Bachelor of Commerce in Information and Technology Management, Information Technology -
1988 - 1990
Concordia College
Matric
Community
