Program Coordinator

• Sep 2022 - Present

Responsible for - working directly with clients, instructors, and support staff to ensure the customer experience is incredible! - supporting clients through the grant application & reimbursement process - program onboarding & offboarding, and payment process. - coordinating 10 education programs - managing virtual conferences & program calendar - managing participant lists - uploading resources to online learning platform - printing and ordering required materials for courses - communicating with program participants and instructors - monitoring sales and instructor deadlines - ensuring all program requirements and branding guidelines are met. Show less

Managing Director

• Aug 2007 - Present

Founder

• Mar 2014 - May 2022

Bakers & Decorators Network's aim is to build a support community, where bakers & decorators can share knowledge, resources,access learning opportunities, B2B networking.... Bakers & Decorators Network's aim is to build a support community, where bakers & decorators can share knowledge, resources,access learning opportunities, B2B networking....

Lecturer

• Sep 2015 - Mar 2022

Lecture in the Hospitality & Tourism Associate Degree Program . Courses: - Introduction to Hospitality & Tourism - Customer Service - Fundamentals of Baking - Fundaments of Food Preparation - Sanitation, Safety & Hygiene - Advanced Baking & Cake Decorating - Menu Planning - Housekeeping Operations - Caribbean Tourism - Front Office Operations - Meetings and Events Management - Lecture in the Hospitality & Tourism Associate Degree Program . Courses: - Introduction to Hospitality & Tourism - Customer Service - Fundamentals of Baking - Fundaments of Food Preparation - Sanitation, Safety & Hygiene - Advanced Baking & Cake Decorating - Menu Planning - Housekeeping Operations - Caribbean Tourism - Front Office Operations - Meetings and Events Management -