Gillian Whelan
Trust Accounts Assistant at MRS Property- Claim this Profile
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English Native or bilingual proficiency
Topline Score
Bio
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Experience
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MRS Property
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Australia
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Real Estate
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1 - 100 Employee
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Trust Accounts Assistant
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Mar 2022 - Present
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Boileau Business Technology
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Australia
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Information Technology & Services
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1 - 100 Employee
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Senior Administrative Assistant
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Sep 2012 - Present
• Record machine meter reads for contacted customers on a monthly basis • Set up new machines and contracts within Navision • Arrange collection of machines from various locations including interstate with customer and transport company • Compiling and use of spreadsheets • Customer queries • Responsible for debtors accounts • Communication with customers and colleagues • Credit checks on new customers • Processing sales and purchase orders • Arranging drop shipments of orders • Invoicing customers • Customer quotes • Data entry of stock reports • Data entry/credits for stock returned to warehouse • Relief receptionist • Filing electronic/manual • Computer programmes used: Navision, CRM, Navman, MS Office & Outlook
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SA Health
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Australia
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Hospitals and Health Care
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700 & Above Employee
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Revenue Officer
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May 2012 - Sep 2012
Temporary position. • Debt management • Responsible for debtors accounts • Reconciling accounts • Producing statements • Computer programs used: Oracle, MS Office & Outlook Temporary position. • Debt management • Responsible for debtors accounts • Reconciling accounts • Producing statements • Computer programs used: Oracle, MS Office & Outlook
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Customer Service/Purchasing Officer
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Feb 2012 - May 2012
Temporary position Working within this busy Customer Service department (call centre), providing support for the NSW health service from dental clinics to operating theatres. • Continuously answering the telephone • Problem solving / customer queries • Communicating with team members and warehouses via email • Chasing orders with suppliers • Computer programs used: Oracle & Outlook Temporary position Working within this busy Customer Service department (call centre), providing support for the NSW health service from dental clinics to operating theatres. • Continuously answering the telephone • Problem solving / customer queries • Communicating with team members and warehouses via email • Chasing orders with suppliers • Computer programs used: Oracle & Outlook
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Total Fire Solutions
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Australia
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Mining
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1 - 100 Employee
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Accounts/Administration/Service Co-ordinator
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Jul 2008 - Jul 2011
• Organizing runs for technicians • Creating new service jobs • Organizing AFSS • Data entry of worksheets • Invoicing customers • Producing quotes and sending out reports • Customer queries • Attending meetings • Keeping key register up to date • Checking time sheets • Reception duties • Purchase Orders • Banking • Reconciling statements • Responsible for debtors accounts • Applying payments • Organizing runs for technicians • Creating new service jobs • Organizing AFSS • Data entry of worksheets • Invoicing customers • Producing quotes and sending out reports • Customer queries • Attending meetings • Keeping key register up to date • Checking time sheets • Reception duties • Purchase Orders • Banking • Reconciling statements • Responsible for debtors accounts • Applying payments
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Part time C&B Assistant/Supervisor
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Dec 2004 - Dec 2007
• Supervised weddings and corporate dinners • Set up and break down events• Silver service• Worked on the bar and in the restaurant• Ensured kitchen & glass area was clean after events.
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Income Auditor/Accounts Receivable
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May 2001 - Dec 2007
• Continuous and effective management of income audit, accounts receivable, banking, bad debt and credit control. • Reconciliation of revenue, paid outs, credit cards and banking on a daily basis.• End of month reports• Process all hotel billing and invoices timely and accurately and send out to debtors• Created and managed comprehensive client records required for auditing and business development activities• Provided essential support during and after the implementation of 2 new major software applications easing transition to new systems • Managed and improved relationships with colleagues, suppliers and clients improving efficiency, client and colleague experience• As the nominated Health and Safety representative for the accounts department took on additional responsibilities for monitoring health and safety within the working environment, performance of Risk assessment, PEAR Checks VDU assessments and attended meetings with other company representatives to facilitate and manage change, communicate best practice and maintain health and safety standards• Served as the Exchange Representative responsible for representing staff and their interests and working in partnership with staff to improve welfare and staff facilities• Provided support to front desk and administrative teams to ensure smooth operational running during busy periods.• Computer Programs used: Oracle, Fidelio, Peoplesoft, OnQ,
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Education
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Arrow Training
RSA, Hospitality -
Chichester College
National Licensee -
Robert Haining
School Exams