Experience

Healthcare Improvement Scotland

• United Kingdom
• Hospitals and Health Care
• 200 - 300 Employee

• Programme Administrator

  • Feb 2022 - Present



NHS Lothian

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Lead Waiting List Coordinator (General Surgery, Vascular, Gynaecology, DCN and Orthopaedics)

  • Jul 2021 - Feb 2022

• Covid-19 Test and Protect Team Lead (Secondment)

  • Nov 2020 - Jul 2021

• Waiting List Coordinator and Administration Lead

  • Jul 2017 - Nov 2020



Spire Healthcare Group plc

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• NHS Manager

  • Nov 2016 - Jul 2017

• Inpatient Admissions and NHS Team Manager

  • Sep 2014 - Oct 2016

  I currently manage a team providing administrative services in a leading private hospital based over 2 sites in Edinburgh. My role encompasses the management of the complete patient journey from initial outpatient appointment to surgery for private and NHS patients . I manage the department recruitment, budget and day to day functions associated with staff management, customer and consultant relationships. My focus is also related to fostering a strong relationship with our local NHS clients to ensure good use of our patient capacity as both outpatients and day case/inpatients. I also have several years of insurance expertise within the private healthcare sector. Show less

• Administration Manager

  • Oct 2008 - Sep 2014

• Reservations Team Leader

  • 1997 - 2009

  Co-ordination of surgical & medical reservations team. Responsibility for theatre scheduling and insurance/patient funding.



BUPA Health Insurance

• Patient Liaison Officer

  • 1993 - 1997