Gillian Miller

Project Manager at Unseen
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Contact Information
us****@****om
(386) 825-5501
Location
Georgetown, Texas, United States, US
Languages
  • English Native or bilingual proficiency
  • Latin Elementary proficiency
  • Croatian Limited working proficiency
Skills

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Carolyn Chan

I have the pleasure of being on the same team as Gillian at Splashtop! I love how she took the case study strategy head on and completely revamped it into a solid process. She’s one of the most organized people I’ve ever worked with, and when I get to collaborate with her on a project, she makes it so easy to work with her. Anyone would be lucky to have her on your team!

Stacey Naughton

I've never connected so quickly with a colleague while working remotely. Gillian could be located on the moon and our collaboration would still excel. If I ever need to bounce an idea off of someone, editing assistance or wordsmithing, Gillian is who I call for help. Those who get to work with Gillian should consider themselves lucky.

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Credentials

  • Introduction to User Experience Principles and Processes Course Certificate
    University of Michigan
    Mar, 2021
    - Sep, 2024

Experience

  • Unseen
    • New Zealand
    • Events Services
    • Project Manager
      • Oct 2023 - Present

      Unseen is a capacity-building organization, investing in the growth of anti-trafficking nonprofits. We work to remove the funding barrier by providing integrated marketing materials to our portfolio of vetted anti-trafficking partners—at no cost to them. - Work with anti-trafficking partners to develop a detailed creative service agreement, project scope, and creative brief for each new project - Manage timelines to ensure that all products are delivered on time, within scope and budget. - Provide thorough and excellent customer service to a caseload of partner accounts. Show less

  • Splashtop Inc.
    • United States
    • Software Development
    • 200 - 300 Employee
    • Product Marketing Specialist
      • Dec 2022 - Sep 2023

      - Write and design marketing materials that successfully drive product sales and increase customer loyalty- Draft product launch plans and coordinate across teams to ensure successful product launches- Collaborate with product teams to create product descriptions that improved customer engagement

    • Content Manager
      • Aug 2021 - Dec 2022

      - Created and managed a content calendar using Trello that increased the number of monthly blog posts by 300%- Researched and identified topics that grew our audience and increased social engagement by 20%- Bridged stakeholder, sales, customer success, and product marketing needs to align on a holistic content strategy- Wrote and edited SEO-driven copy for the blog, case studies, email, and website- Distilled complex topics into engaging copy that drives organic traffic- Created writing briefs and managed freelance writers- Audited existing content to determine performance and opportunities for growth Show less

  • Figma
    • United States
    • Design Services
    • 700 & Above Employee
    • Continuous Research Analyst, Premier
      • Jul 2021 - Nov 2021

      - Streamlined an asynchronous and decentralized continuous research project - Collected and synthesized the results of continuous research efforts - Developed and improved upon an insight repository - Informed business and design decisions for Figma's digital whiteboarding tool, FigJam (in beta) - Streamlined an asynchronous and decentralized continuous research project - Collected and synthesized the results of continuous research efforts - Developed and improved upon an insight repository - Informed business and design decisions for Figma's digital whiteboarding tool, FigJam (in beta)

  • Remix Communications
    • United States
    • Public Relations and Communications Services
    • 1 - 100 Employee
    • Research Associate
      • Jan 2018 - May 2021

      Clients include: Facebook, Adobe, Culturati Summit, and Aduro Remix provides a fresh approach to marketing and PR programs to reach and influence your target audiences. We’ve worked with Apple, Adobe, Facebook, Logitech, and some pretty smart startups too. We are experienced but always curious about new approaches. We like to think of it as marketing remixed and reimagined. - Led competitive analysis across HealthTech, Mixed Reality, and Design industries - Conducted and analyze market research to identify hundreds of leading tech events - Landed clients high-level speaking engagements at global events including SXSW, CES, UXPA and more - Developed strategic relationships with event organizers from top Tech, Design, and Film industry events - Created databases and research systems to document and reference insights - Collaborated on in-house rebranding efforts, content development, and lead generation Show less

  • Freelance, self-employed
    • Animation and Post-production
    • 1 - 100 Employee
    • Freelance Copywriter and Content Strategist
      • Oct 2019 - Dec 2020

      Clients include: My Digital Maven, Tuck.com, Sleep.org, & 45 Degrees Sailing - Extracted quantitative and qualitative insights from customer reviews, scientific research, and Tuck’s sleep research database - Determined highlights and pain points in the buyer's journey to produce useful consumer guides - Consistently curated ~3,000-word research-driven mattress reviews - Collaborated on digital transformation and brand strategies for mental health professionals - Wrote SEO-driven web copy and blog posts for social workers and psychologists - Generated web and brochure copy for a luxury sailing company - Published content for clients using WordPress and other web tools Show less

  • Ekumenska Inicijativa Žena (EWI)
    • Croatia
    • Fundraising
    • Content Strategist
      • Oct 2015 - Nov 2017

      Ecumenical Women’s Initiative (EWI) is a regional women’s fund based in Croatia. The fund works with grassroots women who are community activists in a post-war context throughout Croatia, Bosnia-Herzegovina, Kosovo, Macedonia, Montenegro, and Serbia. EWI’s mission is to support and empower women who are working towards peace and reconciliation through interfaith and civil dialogue. - Conducted ethnographic research to showcase regional Balkan grant recipients and grassroots activists - Collaborated with developers, designers, and branding consultants on social media strategy, cohesive branding, and website redesign - Planned, researched, and executed the 2014-2016 Annual Reports for EWI - Developed grant reports for donors (in English & Serbo-Croatian languages) that established long-term grant partnerships - Built a relationship with Remote Year & participated in their Positive Impact program "I was impressed with her motivation and courage to travel into diverse post-war environments where, with her natural interpersonal skills and friendly nature, she quickly broke down any initial barriers with the local women and opened new spaces for cooperation." - Carolyn Boyd-Tomasović, EWI Managing Director (Read the full testimonial below.) Show less

  • Concordia College
    • Higher Education
    • 700 & Above Employee
    • Research Assistant | Digital Humanities Project
      • Jan 2015 - May 2015

      - Collaborated with the Chief Archivist and History Professor on a Digital Humanities Project- Assisted in planning a Digital Humanities software (Palladio) training for professors- Strategized, developed, and executed a Concordia College Digital Humanities survey- Analyzed quantitative and qualitative survey data to recommend tools and strategies for the digital transformation of the Humanities department- Designed a report to pitch the new Digital Humanities Strategy to relevant departments Show less

    • Archival Assistant
      • 2012 - May 2015

      The mission of the Concordia College Archives is to collect and preserve materials that record and exhibit the history and life of the College. To do so, the Concordia College Archives:- Assisted patrons with academic and personal research- Preserved physical artifacts in temperature-controlled rooms and filing systems- Managed artifacts such as photographs and biographies within digital archiving systems- Planned Concordia College Archives events

Education

  • Concordia College
    Bachelor of Arts - BA, Sociology: Communication: Women's and Gender Studies
    2011 - 2015
  • National University of Ireland, Galway
    Sociology and Politics
    2014 - 2014
  • Colstrip High School
    High School, GPA 3.89
    2007 - 2011

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