Gillian McKenna

Director of Process and Workflow at THE CAPIQAL GROUP
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Contact Information
us****@****om
(386) 825-5501
Location
IE

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Matt English

As CEO of Special Olympics Ireland, I am privileged to work with great people for the benefit of our fantastic and inspirational athletes. I had the great pleasure of working closely with Gillian for many years. Gillian provided an excellent service to Special Olympics Ireland as a valued employee in a range of key roles over a twelve year period. Gillian is highly organised, very good with people, technically competent at administration and project management. As a global organisation, we are fortunate to be able to access Gillian through her company for a range of event management supports. Gillian is customer-focused with a can-do, will-do attitude. I would have no hesitation in recommending Gillian to potential customers and I sincerely wish her every success in all her endeavors.. I know that our paths will continue to cross as we engage in various projects going forward.

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Experience

    • United States
    • Investment Banking
    • Director of Process and Workflow
      • Jan 2023 - Present
    • Business Owner
      • Sep 2016 - Present

      Virtual Assistant providing professional Administrative, Event and Project support to clients remotely. In addition to general administrative projects with a number of companies, I most recently held temporary contracts with Special Olympics Europe Eurasia, providing project support to the Guest Services Program for the Special Olympics World Winter Games held in Austria and the Special Olympics World Summer Games held in Abu Dhabi. Virtual Assistant providing professional Administrative, Event and Project support to clients remotely. In addition to general administrative projects with a number of companies, I most recently held temporary contracts with Special Olympics Europe Eurasia, providing project support to the Guest Services Program for the Special Olympics World Winter Games held in Austria and the Special Olympics World Summer Games held in Abu Dhabi.

    • Ireland
    • Business Consulting and Services
    • 1 - 100 Employee
    • Applications Manager
      • Aug 2020 - Nov 2022
    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • World Games Honored Guest Programme Coordinator - 2019 World Summer Games Abu Dhabi
      • Oct 2018 - Mar 2019

      Guest Programme Coordinator in advance and at the the 2019 Special Olympics World Summer Games Abu Dhabi.

    • Consultant
      • Feb 2018 - Dec 2018

      Administrative Services provided to the Organizational Excellence Department.Special Olympics International 50 year celebration support: Honored Guest Lead

    • Guest Programme Coordinator Consultant
      • Dec 2017 - Feb 2018

      Advising Special Olympics Europe Eurasia in the following areas:Guest Management System: Supported the re-design and build of a new, more effective and efficient software to manage guests at World Games. Priority Guest and Events Strategy: Supported the development of CVENT system, and outreach for data, to measure the legacy of the 2017 Games as it related to guests who attended the event. Worked to launch a full guest and event strategy review for Special Olympics.

    • World Games Honored Guest Programme Coordinator - 2017 World Winter Games Austria
      • Jan 2017 - Mar 2017

      Guest Programme Coordinator in advance and at the the 2017 Special Olympics World Winter Games Austria. Guest Programme Coordinator in advance and at the the 2017 Special Olympics World Winter Games Austria.

    • Ireland
    • Non-profit Organizations
    • 1 - 100 Employee
    • Executive Assistant
      • Jan 2003 - May 2015

      As Executive Assistant to the Senior Director of Sport, responsibilities include:Comprehensive diary management, handling requests for meetings, scheduling and prioritising appointmentsHandle all incoming enquiries and communication including liaising with the Regional Development Officers for Sport, key stakeholders from national executives and councils, representing the Senior Director for SportCoordination of departmental project plansInput transaction data and report on performance against departmental budget allocation Using a range of software, design information booklets and newsletters and collate content for production Prepare and distribute relevant materials for meetings, including agenda, minutes and hand-outsMaintain CRM database with up-to-date contact information within Department Appointed person to train and support Games Management System (GMS), the key resource for program administration and content sharing for staff and volunteersContinued to provide executive support to the Senior Director of Sport during period as Acting CEO Show less

    • Delegation Services Manager
      • Sep 2013 - Jul 2014

      In this role I was responsible for the registration of approximately 2100 Athletes and Volunteer Management Team I communicated with all delegations (Athletes &Volunteer Management Team). All queries and communication are channelled through Delegation Services. I had the responsibility for liaising with all other functional areas.I ensured that delegations received all relevant information from the Games Organising Committee (GOC) to enable them to prepare for the games. Managed the upkeep of the contact database for Delegations and ensure that accurate records were kept on file. I ensured that the delegations received relevant information to prepare for their teams arrival at the games. I was responsible for the recruitment, training and matching of Delegation Assistant Liaisons (DALs) and act as the main point of contact for them with the GOC. Developed, designed and delivered all content of job specific training to all Delegation Services volunteers. Managed and monitored the Delegation Services budget ensuring adherence to the overall Games budget. Show less

    • Delegation Services Coordinator, Special Olympics Ireland Games
      • Sep 2009 - Jul 2010

      In this role I was responsible for the registration of approximately 2500 Athletes and Volunteer Management Team. I was the main point of contact for all delegations (Athletes & Volunteer Management Team). I ensured that Delegations received all relevant information from the GOC (Games Organising Committee) to enable them to prepare for the Games.In addition to this I assisted in the recruitment, training and matching of DALs (Delegation Assistant Liaison) and acted as the main point of contact for them with the GOC. Show less

    • Receptionist/Administrator
      • Jan 2003 - Jan 2004

      Receptionist/Administrator

Education

  • Dublin Business School
    Diploma in Web Design, Web Design
    2009 - 2009

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