M&S Assistant Account Manager

• Jun 2022 - Present

Senior Client Service Associate Commercial Lines

• Jan 2017 - Jun 2022

Complete in depth analysis of our client’s large insurance programs to ensure all aspects of the clients operations and information are correctly reflected in the program. Personally review each policy to make sure the terms, conditions, & endorsements match what was negotiated at binding. Assist the Account Management Team with proposals, renewals, and billing transactions. Follow up with carriers for copies of renewals & endorsements as well as request & process endorsements to policies.

Client Service Manager II Commercial Lines

• Dec 2016 - Jan 2017

Client Services Manager I Commerical Lines

• Jul 2015 - Dec 2016

Renew insurance programs and maintain the day to day service of those accounts while building relationships with clients by using excellent customer service to ensure all their insurance needs are met.

Assistant Manager

• Aug 2006 - Aug 2015

-Executed and tracked various marketing strategies utilizing social media platforms including Instagram, Facebook, & Twitter to continuously meet or exceed sales goals. -Established lasting relationships with each of my client through personal styling. - Displayed proficient knowledge of current fashion and merchandise trends. Incorporated this into each customer’s personal style, which resulted in high average sales and top sales performance. -Successfully scheduled, trained, and managed employees at various locations -Assisted with financial functions of the store Show less

Personal Lines Underwriter

• Jun 2013 - Jul 2015

Identified risk and measured projected profitability of assigned personal lines book of business in the affluent market space based on the individual characteristics presented. Identified risk and measured projected profitability of assigned personal lines book of business in the affluent market space based on the individual characteristics presented.