Experience

Fairmont St Andrews
• United Kingdom
• Hospitality
• 1 - 100 Employee
• Assistant Venue Manager

  • Nov 2021 - Present

Tesco
• Jordan
• Business Supplies & Equipment
• 700 & Above Employee
• Customer Service Manager and Trainer

  • Apr 2020 - Nov 2021


Isles Of Glencoe Hotel & Leisure Centre

• United Kingdom
• Health, Wellness & Fitness
• 1 - 100 Employee

• Food and Beverage Manager

  • Mar 2020 - Apr 2020

  Temporarily postponed due to Covid Temporarily postponed due to Covid



Streamtec Limited

• United Kingdom
• Retail

• Project Administrator

  • Aug 2019 - Nov 2019

  • Main duties involved answering incoming telephone calls, greeting visitors and confirming deliveries. Updating logs and setting up all service requests with project information on internal systems. Liaising with manufacturers and suppliers regarding warranties and deliveries. As well as submitting RAMS, collating and updating client’s information and inputting time sheets from engineers and programmers. • Tasks also involved arranging engineer’s access to confirmed projects. Ensuring incoming and outgoing goods & project equipment is logged and verified on the system while updating all project admin as required. Occasionally completing invoices and purchase orders, monitoring project costs while assisting Project and Account Managers and general day to day tasks to ensure a smooth running of the Office. Show less



DC Thomson

• United Kingdom
• Technology, Information and Media
• 500 - 600 Employee

• Multi Media Sales Consultant for Wave FM

  • Apr 2019 - Jul 2019

  • Responsible for radio advertising sales throughout Dundee East, Angus and the North Fife area. Learning and advancing personal knowledge on radio and media sales, air time, weekly/monthly campaigns and sponsorship. Creating briefs and scripts for radio based adverts, subsequently scheduling produced commercials accordingly and proficiently on the Aquira system. • Acknowledging and contacting business provided from an internal data team, which would benefit in attending a seminar with an annual package presented at the end. Organising visits on a daily basis to meet clients, gain an understanding of their business, and help develop plans for the future. Whilst creating and continuing that professional relationship throughout email correspondence and site meetings. Helping business to market in the radio sector and via social media. Show less



Black Light

• Romania
• Information Technology & Services
• 1 - 100 Employee

• Sales Executive

  • Sep 2018 - Apr 2019

  • Primarily focusing on box sale and low budget quotations, while ensuring all calls, emails and enquiries adhered to quickly and professionally. Ensuring all quotations and orders from the hires, sales and installations department are delivered through to the highest possible service and ensuring they are followed up repeatedly, with updates being presented to the Senior Management team on a daily basis. Whilst updating the system and any Excel documentation accordingly. • Submitting analytical and financial data to the head of sales on a weekly basis to ensure the company drive is progressive and productive. Liaising with and supporting the financial team, the installations department and the warehouse and production team, whilst managing the internal sales side of the company owned business. Arranging for invoicing and shipping of jobs, credit checks and new accounts being created and chasing up unpaid pro-forma invoices and outstanding balances. Ensuring the stock count of the gels, tape and other consumables is up to date, along with the warehouse hire stock, enabling an efficient management of all goods and deliveries. Show less



Hutchison Technologies

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Sales Account Manager

  • Oct 2017 - Sep 2018

  • Acting upon new enquires to produce and quote audio, data and access control solutions mainly for the health & fitness industry. Primarily focusing on the David Lloyd and Virgin Active Gym accounts, ensuring professional service and solutions were quick and efficient. Providing clients with quotations for new sound system installations, PA and phone systems and updating and renewing monitors and televisions throughout all areas of the fitness centre. As well as coordinating with my team to roll out new microphone systems to all 200+ clubs ensuring all data, information and requirements are kept up to date and monitored. • Promoting continuous discussions with other departments such as the Projects Team and senior member of staff, to ensure a smooth installation and high-quality result for the end user. Thus achieving a productive and successful business growth not only within the Sales team but through the company as a whole. Aiming and focusing on targets, deadlines and progression, whilst driving the business forward. Providing and seeking new opportunities and potential new clients & organisations, as well as following up with past clients and companies on a weekly basis. As well as submitting financial information and statistics to the Senior Show less



AV Projections

• United Kingdom
• Events Services
• 1 - 100 Employee

• Audio Visual Sales Executive

  • Feb 2015 - Sep 2016

  Achieving and focusing on budget, deadlines and targets, Finding and implementing new sales initiatives and running the sales coordination of audio visual for The Grand Connaught Rooms, bringing in a total of over £500k per annum Continuously liaising with the sales and events, management and operations team for the venue. while being Based in the coordination office, regularly taking part in show rounds and meetings, offering AV advice, providing quotations and constantly checking that equipment specs are accurate, safe and meet client needs Building a data base of clients, lost business and pursuing past/repeat business while developing relationships with PH personnel and end clients. Show less



Fairmont Hotels & Resorts

• United Arab Emirates
• Hospitality
• 700 & Above Employee

• Food and Beverage Assistant & Catering Sales Co-Ordinator

  • Oct 2012 - Feb 2015

  • Being a food and beverage assistance, I was responsible for all aspects of the F&B sector within the hotel. From setting up the breakfast service at 5am to closing it down at 5pm. thus included co-ordinating and ensuring 400+ guests were catered for, the buffet was constantly replenished, and my team were aware of any new tables and parties within their area. I was promoted to evening dinner service where I was responsible for providing quality and efficient 5* restaurant table service while co-ordinating with the Chef’s, acting as Maître D’ and controlling the food pass between chefs and servers. duties within the F&B sector also included replenishing all 200+ bedroom mini bars, running the in-room dining service and occasionally covering staff members within the bar and events team. • As a Catering Sales Coordinator, I was responsible for all sizes of events from small parties and birthday celebrations to weddings and corporate events. Ensuring different teams throughout the hotel worked together, efficiently and productively. Through the use of the Opera system, preparing and processing proposals and contracts, updating and maintaining all client contact databases on an ongoing basis, assisting with preparation for site inspections, FAM trips and client events, and responsible for producing and evaluating weekly, monthly, quarterly and annual reports as required. Show less