Experience

Direct Communications

• United States
• Telecommunications
• 1 - 100 Employee

• Network Project Coordinator

  • Mar 2022 - Present



UniTel, Inc

• Network and Facilities Project Coordinator at UniTel, Inc

  • Jul 2015 - Mar 2022

• Operations Support Specialist

  • Jul 2015 - Jul 2015

  Coordinates with engineering teams to trend and investigate network wide troubles, bandwidth allocation and the overall health of UniTel’s infrastructure; management of outside plant, central office, and dispatch issues; communicates LAN, WAN, intranet and internet issues; analysis of trouble reports and development of record-keeping systems; forwards traffic metering to appropriate personnel; enforcement of all system related policies and procedures, internal and external; regular contact with vendors, industry representatives, and subscribers on system network projects and services. And other duties as assigned (wink-wink, nudge-nudge)!



Unitel, Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Project Manager

  • 2018 - Jul 2020



NAMI Maine

• United States
• 1 - 100 Employee

• Criminal Justice Coordinator

  • 2012 - Jul 2015

  Coordinator Crisis Intervention Team (CIT) program Statewide for Law Enforcement, EMTs, Corrections Officers, Security Staff, ER staff, etc. The 40 hour Specialized Police Response (SPRs) training program focuses on teaching First Responders De-escalation techniques for persons experiencing a mental health crisis. The preferred outcome being diversion to treatment versus incarceration. Certified National Mental Health First Aid Trainer. 8 hour program teaches the general population how to recognize the developing signs and symptoms of mental illness and how to give first aid.



FairPoint Communications

• United States
• Telecommunications
• 700 & Above Employee

• Manager, NetOps Training

  • Jul 2007 - Oct 2010

• Director, CS/Ops

  • Jul 2002 - Jul 2007