Gill Balcaen

Fellow at Fresh Life
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Contact Information
us****@****om
(386) 825-5501
Location
Nairobi County, Kenya, KE
Languages
  • Nederlands Native or bilingual proficiency
  • Engels Professional working proficiency
  • Frans Professional working proficiency
  • Spaans Limited working proficiency

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Alex S. Boschmans

Gill is always curious how things work and won’t hesitate to ask you to explain how they work, be it technical, UX, political or other. He has a very good analytical mind and will use his honest astonishment when learning new things to ask you plenty of disarming questions that make you reflect on the answers you give him and how to improve the solution. As such he is welcome addition to get honest critical feedback. He has both feet on the ground, able to analyse a situation and act on it. Last but not least, Gill is a good guy to have at parties !

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Credentials

  • Professional Scrum Product Owner 1
    Scrum.org
    Feb, 2018
    - Nov, 2024
  • Certificate in User Experience + UX Research Specialty
    Nielsen Norman Group
    Mar, 2017
    - Nov, 2024
  • SAS Certified Base Programmer for SAS 9
    SAS
    Aug, 2016
    - Nov, 2024
  • BCG Strategy Cup 2013 Semifinalist
    Boston Consulting Group (BCG)
    Feb, 2013
    - Nov, 2024
  • SBG 2013 participation
    Solvay Business Game
    Feb, 2013
    - Nov, 2024
  • Diploma in the Philosophy, History, Jurisprudence, and Economics of Liberty
    Center for Monetary and Financial Alternatives at the Cato Institute
    Aug, 2012
    - Nov, 2024
  • Junior Achievement Young Enterprise Europe
    University of Cambridge
    Mar, 2009
    - Nov, 2024

Experience

    • Non-profit Organizations
    • 1 - 100 Employee
    • Fellow
      • Sep 2023 - Present

      Fellowship to further improve the operations of the Citywise team within Fresh Life. Fellowship to further improve the operations of the Citywise team within Fresh Life.

    • Mede-oprichter
      • Aug 2022 - Apr 2023

    • Belgium
    • Education Administration Programs
    • 1 - 100 Employee
    • Business Developer
      • Jul 2020 - Dec 2022

    • Belgium
    • Higher Education
    • 1 - 100 Employee
    • Member of the Board of Directors
      • May 2017 - Apr 2021

    • Mandate holder
      • May 2016 - Apr 2017

    • Belgium
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Manager
      • Feb 2019 - Jul 2020

    • Talent Acquisition
      • Aug 2018 - Feb 2019

    • Product Owner & Product Manager for Pengo @ The Studio
      • Feb 2018 - Jul 2018

    • Project Leader @ Belfius
      • Apr 2017 - Jan 2018

      Project Leader:- PO role within Scrum team- Project improved UX and security & assured compliance with BCMCProject management:- Played an advising and validating role on multiple projects. Mostly in the early fases when setting up flows & deciding on what research to do- Did 'case building'

    • UX consultant/User researcher @ Belfius
      • Dec 2016 - Jan 2018

      User Research:- Started the User Research practice in the UX team @ Belfius- Performed different types of user research (usability labs, in dept interviews, workshops, ideation, ...) for different business segments using multiple tools & frameworks (Value proposition canvas, Design thinking, Personae, Service-Promise pyramid, User Journey Mapping, ... )- Created legitimacy for UX research within the company

    • UX consultant @ BICS incubation team
      • Oct 2016 - Nov 2016

    • Belgium
    • Financial Services
    • 700 & Above Employee
    • User Researcher & Project Leader & Project management
      • Dec 2016 - Jan 2018

      User Research: - Started the User Research practice in the UX team - Performed different types of user research (usability labs, in dept interviews, workshops, ideation, ...) for different business segments using multiple tools & frameworks (Value proposition canvas, Design thinking, Personae, Service-Promise pyramid, User Journey Mapping, ... ) - Created legitimacy for UX research within the company Project Leader: - PO role within Scrum team - Project improved UX and security & assured compliance with BCMC Project management: - Played an advising and validating role on multiple projects. Mostly in the early fases when setting up flows & deciding on what research to do - Did 'case building' Show less

    • Student
      • Sep 2013 - Feb 2016

      Master in Business Engineering: Advanced Management - Option: Entrepreneurship and Innovation - Exchange: Universidad de San Andrés, Buenos Aires, Argentina - Dissertation paper: Crowdfunding in LATAM - Credited internship (prolonging the Master with 6 months) @ tech startup CentralApp Master in Business Engineering: Advanced Management - Option: Entrepreneurship and Innovation - Exchange: Universidad de San Andrés, Buenos Aires, Argentina - Dissertation paper: Crowdfunding in LATAM - Credited internship (prolonging the Master with 6 months) @ tech startup CentralApp

    • Belgium
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Business Development
      • Jan 2015 - Jul 2015

      Sales: Direct sales (increased user base by 125%), developed a new approach to acquire Premium accounts, Cold calling (increased my success rate to 30%), preparing pitch, analysis and presentation for key account meetings, scouted for new key accounts. Marketing: Created a first userdashboard to visualize user data, performed a series of feedback interviews and concluded the internal feedback report with actionable and impactful recommendations, initialised a study to gather data that will improve our sales material, took part in discussions concerning target group, pricing, channels, partners, packaging, key message Partnerships: Built the organisation by bringing in 3 new publishing partners, analysed a lot of potential publishing partners Other fields of activity: Support, Translation, PR, Recruitment, Organising team building, On-boarding of new intern, Product manager Show less

    • Belgium
    • Financial Services
    • 100 - 200 Employee
    • PR & Vice President
      • Jun 2013 - Jun 2014

      Analyzing new ideas and concepts, motivating people and finding the function that suits them best , finding suitable partners, establishing connections with CEO’s, CFO’s, Senior Partners and Investment bankers of major companies and Equity funds. Managing a board of 12 people. Analyzing new ideas and concepts, motivating people and finding the function that suits them best , finding suitable partners, establishing connections with CEO’s, CFO’s, Senior Partners and Investment bankers of major companies and Equity funds. Managing a board of 12 people.

  • Solvay Kring
    • Brussel en omgeving, België
    • Treasurer
      • Jul 2012 - Jul 2013

      Handling all financial and transactional issues, managing cash flow, assisting president (supervision and follow-up, helping people grow/helping them getting the best out of themselves, delegate, keeping group together), reducing costs and optimizing profits, troubleshooting and preparing budgets, financial reports and predictions. ROI: 125%, managing more than 50 people. Handling all financial and transactional issues, managing cash flow, assisting president (supervision and follow-up, helping people grow/helping them getting the best out of themselves, delegate, keeping group together), reducing costs and optimizing profits, troubleshooting and preparing budgets, financial reports and predictions. ROI: 125%, managing more than 50 people.

    • Belgium
    • Manufacturing
    • 700 & Above Employee
    • Student Campus Ambassador
      • Sep 2012 - Jun 2013

      Search for good and interested students to apply for internships, the Global Management Traineeship and other available vacancies at AB InBev. Search for good and interested students to apply for internships, the Global Management Traineeship and other available vacancies at AB InBev.

    • Belgium
    • Research Services
    • 700 & Above Employee
    • student at Solvay Business School
      • Sep 2010 - Jun 2013

      Magna Cum Laude Magna Cum Laude

Education

  • Solvay Business School (VUB)
    Bachelor of Science in Toegepaste Economische Wetenschappen: Handelsingenieur, handelsingenieur
    2010 - 2013
  • Solvay Brussels School
    Master en ingénieur de gestion, à la finalité Advanced Management, Commercial Engineer
    2013 - 2016
  • Jan-van-Ruusbroeckollege
    2004 - 2010
  • GBS wemmel
  • Universidad de 'San Andrés'

Community

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