Experience

United Nations Economic Commission for Europe

• Switzerland
• International Trade and Development
• 200 - 300 Employee

• Task Force Member (Independent volunteer)

  • Mar 2019 - Present

  Providing independent thought leadership to a multi-national Task Force reviewing how to measure and communicate the value of official statistics (Unpaid role) Providing independent thought leadership to a multi-national Task Force reviewing how to measure and communicate the value of official statistics (Unpaid role)



Hexatronic

• Sweden
• Telecommunications
• 100 - 200 Employee

• Technical Services and Continuous Improvement Manager

  • Jan 2021 - Present

  Responsible for:- Plant management,- Continuous improvement,- Quality management, and- Innovation. Responsible for:- Plant management,- Continuous improvement,- Quality management, and- Innovation.



Motorcycle School NZ

• New Zealand
• Professional Training and Coaching

• Motorcycle Instructor

  • Sep 2020 - Present

  Motorcycle School NZ is an NZTA accredited provider of motorcycle rider training, from learning the basics (Basic Handling Skills Training - BHST), to restricted and full licence assessments.Motorcycle School NZ is also a recognised sub-contractor for the delivery of ACC RideForever training: - Scooter survival- Urban Commuter- Bronze- Silver- Gold Being a better rider is about more than just sitting on the bike. Understanding 'how' a bike works helps riders to make better decisions on the road and helps them to be better riders. We teach you more than just 'what to do', but also explain the 'why' so that out on the road you can make better decisions, ride safer and get more from your riding. Ultimately, riders that truly understand their ride are able to get more from every ride.Just my way of giving back to a sport that has given me so much over the past 20+ years!



Stats NZ

• New Zealand
• Information Services
• 700 & Above Employee

• Director, Organisation Strategy and Performance

  • Mar 2020 - Nov 2020

  Leading a high performing team to provide high-quality advice and guidance at corporate and business unit levels concerning:- organisation strategy, - planning, - performance, - reporting, - accountability, - risk, - assurance, - privacy, and - business continuity.

• Principal Advisor, Organisation Strategy

  • Oct 2018 - Mar 2020

  Unleashing the power of data to change lives by steering our strategy at an organisational level.



New Zealand Parliament

• New Zealand
• Legislative Offices
• 500 - 600 Employee

• Business Process and Performance Manager

  • Jul 2018 - Sep 2018

  Supporting the business to deliver high performing operational systems that support the needs of New Zealand Parliament.- Business process flow (BPF) design- Continuous improvement- Business performance reporting- Business continuity Supporting the business to deliver high performing operational systems that support the needs of New Zealand Parliament.- Business process flow (BPF) design- Continuous improvement- Business performance reporting- Business continuity



Office of the Auditor-General, New Zealand

• New Zealand
• Accounting
• 1 - 100 Employee

• Senior Performance Auditor (Secondment)

  • Nov 2017 - Jul 2018

  Undertake performance audits of public entities on behalf of the Controller and Auditor-General. Review and assess operational practice against performance criteria and expectations. Undertake performance audits of public entities on behalf of the Controller and Auditor-General. Review and assess operational practice against performance criteria and expectations.



Department of Corrections NZ

• New Zealand
• Government Administration
• 700 & Above Employee

• Principal Advisor, Quality and Performance

  • Aug 2014 - Jul 2018

  Development of strategic quality systems, operational improvment mechanisms and tactical implementation of performance measurment tools for deployment across a workforce of 8,000 personnel. Development of strategic quality systems, operational improvment mechanisms and tactical implementation of performance measurment tools for deployment across a workforce of 8,000 personnel.



Downer New Zealand

• New Zealand
• Construction
• 700 & Above Employee

• Quality Mentor

  • Jan 2014 - Jul 2014

  Oversee infrastructure build quality for Next Generation Fibre installations and Utra-Fast Broadband networks.- Continuous Improvement- Technical standards- Compliance- Contractor management- Technical training Oversee infrastructure build quality for Next Generation Fibre installations and Utra-Fast Broadband networks.- Continuous Improvement- Technical standards- Compliance- Contractor management- Technical training



Civil Contractors New Zealand

• New Zealand
• Civic and Social Organizations
• 1 - 100 Employee

• Regional Manager

  • Dec 2011 - Dec 2013

  A split role between Regional Manager responsibilities and national project delivery. To ensure the smooth delivery of services to members across the lower North Island, and provide an information conduit between members and the National Office to positively influence policy and strategic direction.Identify and deliver pan-industry projects for the benefit of the civil construction industry and Federation members alike.Promote industry adoption of ISO aligned 'Quality Systems' (QEST: Quality Environment Safety and Training).



Chorus NZ Limited

• New Zealand
• Telecommunications
• 700 & Above Employee

• National Lead for Network Protection and Emergency Event Management

  • Feb 2009 - Nov 2011

  Prevention of, and emergency operational response to, major network outages. National responsibility for network protection strategies to mitigate physical risks to the Telecom network infrastructure thereby reducing maintenance operating costs and providing assurance of network integrity. Development of continuous improvement focus for work practices.Emergency Event Management strategies and processes to facilitate service restoration in the event of significant service impacting network outages, including post-incident operational reviews and system improvement.



Spark New Zealand

• New Zealand
• Telecommunications
• 700 & Above Employee

• National Manager, Demand Management

  • Jan 2008 - Feb 2009

  Development and management of resource modeling (personnel vs. work deliverables) to ensure the on-going operational delivery of Field Service national work programs: fault restoration; network maintenance; service provisioning; network build services.

• Commercial Supply Manager (Field Engineering Services)

  • Jan 2007 - Jan 2008

  Commercial management of BAU/strategic relationships and contracts with Field Services suppliers. To protect and negotiate the commercial interests of Telecom to ensure ongoing capability to meet the needs of the customer.

• Client Delivery Manager

  • Jun 2004 - Dec 2006

  Operational management of all network services to the Department of Corrections for the delivery of Telecom voice and data services to 200 sites, integrating a migration from legacy networks to NZ’s largest integrated VoIP network. The role included operational, technical, contract and relationship management facets to ensure customer delivery.

• Technical Specialist

  • Dec 2002 - May 2004

  Undertook the design of PBX, IVR and IN platformed voice solutions for Westpac Bank.

• Operations Specialist

  • Aug 2001 - May 2004

  Responsible for the service delivery of Telecom outsourcing contracts to Westpac and New Zealand Post focusing on delivery and operational performance management. To design and manage operational procedures, service processes and technical solutions whilst minimizing operational risk and maximizing benefit to a customer’s business performance.



Various Companies

• United States
• 700 & Above Employee

• Recruitment Consultant /Branch Manager

  • Mar 1996 - Aug 2001

  Sectors:- Education- Public Sector- Industrial- Transport Logistics- Finance- IT Sectors:- Education- Public Sector- Industrial- Transport Logistics- Finance- IT



Eden Brown Built Environment

• United Kingdom
• Staffing and Recruiting
• 100 - 200 Employee

• Principal Recruitment Consultant, Public Sector & IT

  • 1997 - 1999



Hertfordshire County Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• Teacher

  • Sep 1995 - Mar 1996