Experience

NAILSEA ELECTRICAL LIMITED

• United Kingdom
• Retail
• 1 - 100 Employee

• Operations Manager

  • Oct 2020 - Present

• Showroom Manager

  • Apr 2010 - Oct 2020

  The Role: To work alongside the managing director to grow the business during a period of large investment and expansion. • Full management of the sales floor, transport and deliveries• Determine areas of improvement for cost control and to increase sales• Evaluate employee performance, set goals and developed improvement plans• Increase sales and product margins through staff training • Ensure the highest level of customer service • Stock Control• Identify new brands and work closely with the regional managers to grow brand sales in store • Staff Recruitment which has grown from 10 to32 Show less



The Pushman Family and Fullers

• Manager and Licensee

  • Oct 2007 - Mar 2010

  The Role: To increase the turnover of my family’s very busy and famous gastro pub for potential sale. • Total control of the day to day running of the business reporting weekly to owners. • Manage and Create Food and Drinks menu • New marketing strategy to increase room occupancy • Introduction of improved staff training methods to improve efficiency • During my time turnover increased by 6% and in my final year was in excess of £850,00 The Role: To increase the turnover of my family’s very busy and famous gastro pub for potential sale. • Total control of the day to day running of the business reporting weekly to owners. • Manage and Create Food and Drinks menu • New marketing strategy to increase room occupancy • Introduction of improved staff training methods to improve efficiency • During my time turnover increased by 6% and in my final year was in excess of £850,00



Gamebird Inns Ltd

• Manager and Licensee

  • Jun 2004 - Oct 2007

  The Role: To turn around the fortunes of a beautiful but closed Somerset village pub. • Employ a full team and implement staff training • Creation of wine list and menus • Marketing the business and ensuring that trade kept within budgets. • Maintain all the business accounts, banking, payroll and stock takes. • Organise events to increase turnover which included: Wine and Food Evenings, Race Nights (which raised just over £15,500 for local charities combined), Cricket Tournaments, Music festival, Beaujolais Nouveau Evenings etc. • Created an Outside Catering Company for functions. Main client was Paul Nicholls (Champion National Hunt Trainer), events planned for Mr. Nicholls were open days and championship parties catering for 350 guests to include food, drinks and entertainment. Show less



Gamebrd Inns LTd

• Assistant Manager

  • Jun 2003 - Jun 2004

  • Assist with accounts, stock takes and banking. • Organisation of bookings and reservations • Maintain a very high level of customer service and ensure that the manager’s high standards were being maintained at all times • Assist with staff training • Assist with accounts, stock takes and banking. • Organisation of bookings and reservations • Maintain a very high level of customer service and ensure that the manager’s high standards were being maintained at all times • Assist with staff training



Majestic Wine

• United Kingdom
• Beverage Manufacturing
• 700 & Above Employee

• Retail Salesworker

  • Mar 2002 - Jun 2003

  • Deliver a high level of customer service • Offer expert advice on wines • Maintain a well presented shop floor • Conduct wine tastings • Deliver a high level of customer service • Offer expert advice on wines • Maintain a well presented shop floor • Conduct wine tastings



Constellation Brands

• Wine & Spirits
• 1 - 100 Employee

• Trainee Hospitallity Manager (1 year limited visa contract)

  • Jan 2001 - Jan 2002

  • Run wine tastings for the wineries premier clients • Daily planning of events with my manager • Work to a very busy schedule that would involve up to 40 tastings and interactive seminars every day • Organization of private dinners for up to 100 guests • Run wine tastings for the wineries premier clients • Daily planning of events with my manager • Work to a very busy schedule that would involve up to 40 tastings and interactive seminars every day • Organization of private dinners for up to 100 guests



LGV Wines

• Wine & Spirits
• 1 - 100 Employee

• Wine Making

  • Jul 2000 - Dec 2000

  To increase my knowledge and gain first-hand invaluable experience of wine production. Whilst in the South of France I worked in the Vineyards through the harvest and followed the head wine maker throughout the whole wine making process. To increase my knowledge and gain first-hand invaluable experience of wine production. Whilst in the South of France I worked in the Vineyards through the harvest and followed the head wine maker throughout the whole wine making process.



Hotel Royal Mirabeau

• France
• Hospitality

• Work Experience

  • Jul 1998 - Jul 2000

  • To improve my French language and fluency • To improve my French language and fluency